Hey,

 

I've just found it.

 

The property 'Record Object Relationships' is found at Server
Information form.

 

And, in our case, we have this property set to "disabled". Should we set
it on (enabled) and then restart the AR Server??

 

This property must be always enabled? If so, why it's disabled after the
upgrade process?

 

 

Thanks a lot.

 

Tadeu

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: quinta-feira, 5 de janeiro de 2012 15:42
To: arslist@ARSLIST.ORG
Subject: Re: Why our old OOTB objects doesn't appear on our new AR
Server 7.6.04 after upgrade?

 

** 

Tadeu,

You may want to turn off the 'Record Object Relationships', restart,
turn it back on, restart again.  You may be dealing with a corrupted
relationship cache, which affects Dev Studio's ability to see the
objects properly.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tadeu Augusto Dutra Pinto
Sent: Thursday, January 05, 2012 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Why our old OOTB objects doesn't appear on our new AR Server
7.6.04 after upgrade?

 

** 

Hi everyone,

 

I'm trying to figure out why after upgrade from ARS 7.1 to version
7.6.04 P2 the objects disappear on the target server (7.6.04) ?

 

It seems that the system (AR Server and/or Database) needs to be
resynchronized in any way.

 

Does anyone knows the correct steps to have the objects from ARS 7.1
showed on ARS 7.6.04 after upgrade?

 

OBS: Searching through the database level we noticed that all the data
(forms, filters, actives) that does not appear on target server were
present there.

 

OBS: I'm not using ITSM apps. Just OOTB apps.

 

 

Thkx.

 

Tadeu

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_


_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Reply via email to