Here's some further clarification: The sensitive data I'm referring to is not the userid/password. There's an external system that is sending to Remedy's web service sensitive data elements/content, ie. Employee ID and pin #. The transfer is SSL enabled fortunately. The problem is that it (EID and pin) ends up being written into the logs readable if mid-tier web services logging is enabled.
Thanks for your feedback. thojciv wrote: > > Hello listers, > > We're on ARS 7.1 patch 009, MidTier 7.1 Patch 006. > > I've searched through the ARSList and haven't come up with anything > related to my issue. > I've submitted an Issue with BMC and they don't have a solution. They > advised me to search for a 3rd party utility for what I'm looking to > achieve. > I recieved 0 responses to my posting on BMC's discussion boards. > So, I hope someone here can offer me some solutions or advice. > > Issue: > Sensitive content is being passed into Remedy web services (an existing > design that I now have to try and rectify). If mid-tier Web Services > logging is enabled, the content is visible. We currently have Web Service > logging disabled but when we need it enabled for troubleshooting, we need > to have a particular data element masked/encrypted (so need to be able to > selectively mask content if possible). > > Is there a 3rd party utility that anyone knows of that can integrate > "well" with Remedy and accomplish this? > Has anyone developed an in-house application that does this and is willing > to share the code? > Or, can someone point me to the jar file(s) that handles the midtier > logging? > > I appreciate all feedback! > -- View this message in context: http://old.nabble.com/Mask-Encrypt-Certain-Content-Captured-in-the-Mid-Tier-Logs-tp33114133p33114438.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
