Hi Roger,
This last comment really feels wrong.
The whole idea behind overlays, is that you should be able to import a
base-definition supplied by BMC underneath your overlay.
The key issue here is "underneath". If we want to restore the original, as
in this case, just delete the overlay, and it will revert back to your
original.
The error you are getting seems wrong though. Something may be corrupt
with your overlay/basesform in the AR System database repository.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Have you deleted the Overlay you created. You cannot import a base object
> that does not have an Overlay into a server where the base object has an
> overlay.
>
>
>
> -----Original Message-----
> From: Nithin Vinod Kumar <nithin.vinod.ku...@gmail.com>
> To: arslist <arslist@ARSLIST.ORG>
> Sent: Tue, Jan 10, 2012 2:45 pm
> Subject: Def Import problem with Incident form in 7.6.04
>
>
> ** Hi,
>
> I have a customized the incident form in our dev server using overlays.
>
> We noticed that the buttons and bitmaps of the incident form are not
> visible now with some alignment issues.
>
> We tried to revert this by taking a def file of Out-of-the-box incident
> form for a QA/Test server and tried to overwrite the existing customized
> incident form in dev server.
>
> (such as to make the incident form as OOTB once over-written).
>
> But when i try to import the def file, i get "SQL operation failed during
> import" with some field ID (different ID on 2 diff occasions and these are
> not found on the incident form).
>
> I have tried all options during import and tried to swith modes between
> best practice customization mode and Base development but no avail.
>
> What could be the reason and possible solution to overcome this?
>
> Regards,
> Nithin
>
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
