Hi,
First you need to make sure you have DevStudio in Best Practice
Development Mode.
There should be a column listing the form as Overlay when you list your
forms.
Right click on the form, and choose delete. This will delete the overlay,
and the form should change to Base.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
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> Hi Roger/Misi,
>
> How do we delete the overlay? The object appears only once under
> Base,Custom,Overlay in search.
>
> Regards,
> Nithin
>
>
>
> On Wed, Jan 11, 2012 at 12:59 AM, Misi Mladoniczky <m...@rrr.se> wrote:
>
>> Hi Roger,
>>
>> This last comment really feels wrong.
>>
>> The whole idea behind overlays, is that you should be able to import a
>> base-definition supplied by BMC underneath your overlay.
>>
>> The key issue here is "underneath". If we want to restore the original,
>> as
>> in this case, just delete the overlay, and it will revert back to your
>> original.
>>
>> The error you are getting seems wrong though. Something may be corrupt
>> with your overlay/basesform in the AR System database repository.
>>
>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>>
>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>> logs.
>> Find these products, and many free tools and utilities, at
>> http://rrr.se.
>>
>> > Have you deleted the Overlay you created. You cannot import a base
>> object
>> > that does not have an Overlay into a server where the base object has
>> an
>> > overlay.
>> >
>> >
>> >
>> > -----Original Message-----
>> > From: Nithin Vinod Kumar <nithin.vinod.ku...@gmail.com>
>> > To: arslist <arslist@ARSLIST.ORG>
>> > Sent: Tue, Jan 10, 2012 2:45 pm
>> > Subject: Def Import problem with Incident form in 7.6.04
>> >
>> >
>> > ** Hi,
>> >
>> > I have a customized the incident form in our dev server using
>> overlays.
>> >
>> > We noticed that the buttons and bitmaps of the incident form are not
>> > visible now with some alignment issues.
>> >
>> > We tried to revert this by taking a def file of Out-of-the-box
>> incident
>> > form for a QA/Test server and tried to overwrite the existing
>> customized
>> > incident form in dev server.
>> >
>> > (such as to make the incident form as OOTB once over-written).
>> >
>> > But when i try to import the def file, i get "SQL operation failed
>> during
>> > import" with some field ID (different ID on 2 diff occasions and these
>> are
>> > not found on the incident form).
>> >
>> > I have tried all options during import and tried to swith modes
>> between
>> > best practice customization mode and Base development but no avail.
>> >
>> > What could be the reason and possible solution to overcome this?
>> >
>> > Regards,
>> > Nithin
>> >
>> >
>> > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>> >
>> >
>> _______________________________________________________________________________
>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>> >
>>
>>
>> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>
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