Hello List, We are looking into implementing a Knowledge mgmt system.. currently looking into Remedy's.. what are other applications that you are using out there and how well does it integrate with ITSM? Did you buy canned KB articles? (i.e. MS office/SAP related, etc.)
We are running ITSM 7.0.03 going to 7.6.x in the coming months... Thanks Listers Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
