We have bought canned articles from Right Answers and integrated with Remedy Knowledge Management.
Thanks, Wirasat Siddiqi Remedy Development Team Desk Phone: 202-502-3204 Cell: 202-368-7190 Email: wirasat_sidd...@ao.uscourts.gov From: "Martinez, Marcelo A" <marc...@cpchem.com> To: arslist@ARSLIST.ORG Date: 01/11/2012 03:11 PM Subject: Knowledge Mgmt system Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> Hello List, We are looking into implementing a Knowledge mgmt system.. currently looking into Remedy's.. what are other applications that you are using out there and how well does it integrate with ITSM? Did you buy canned KB articles? (i.e. MS office/SAP related, etc.) We are running ITSM 7.0.03 going to 7.6.x in the coming months... Thanks Listers Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"