Anyone have any simple, easy to read, yet comprehensive templates for capturing functional requirements and then detailed design specs for Remedy? Looking for something flexible enough to handle customizations to ITSM or new development.
I've got some things in my arsenal but none that I consider any better than mediocre. Anyone interested in sharing with the group? Thanks. Nate. Nathan Aker ITSM Solution Architect McAfee, Inc. 5000 Headquarters Drive Plano, TX 75024 Web:www.mcafee.com<http://internal.nai.com/division/marketing/BrandMarketing/templates/www.mcafee.com> [cid:image001.jpg@01CCD46A.ED75BD40] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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