You need Crystal licensing to run in ITSM. We experienced the same and run from our dedicated Crystal server and publish Remedy reposts from that source outside of Remedy. Unless there are other ideas from the group to get around Crystal BOXI licensing.....
Sent via BlackBerry by AT&T -----Original Message----- From: Frank Caruso <caruso.fr...@gmail.com> Sender: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> Date: Thu, 19 Jan 2012 15:46:59 To: <arslist@ARSLIST.ORG> Reply-To: arslist@ARSLIST.ORG Subject: Re: Crystal Server 2008 Using the same ODBC program. I am able to run the reports (using the ARSystem ODBC Driver) from the CSM. I logged in as a user, loaded a Crystal Report definition, pointed it to the correct database driver and it ran fine. What I cannot do is run the reports from the ITSM application. Thank you for your help. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"