Hi,

If I understand it right, they will actually send the space aliens on
site. Maybe they have enough aliens to make them permanent tenants in your
database? ;-)

        Best Regards - Misi, RRR AB, http://rrr.se

> Misi:
>
> :D  Good catch!  Maybe BMC has advanced technology from space aliens that
> allows them to improve the efficiency of such queries?
>
> --Phil
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: Tuesday, February 07, 2012 10:02
> To: arslist@ARSLIST.ORG
> Subject: 7.6.04 SP3 - SW00391781
>
> Hi,
>
> In the "Known issues in the AR System server 7.6.04 Service Pack 3" I
> found this thing:
>
> SW00391781
> In BMC Remedy AR System, the search operation using the leading wildcard
> character (%) is not as efficient as a complete string search or a
> trailing wildcard search.
> For example, search for the %block string is less efficient than a search
> for either the block or block% strings.
> To fix the issue, contact BMC Software Customer Support.
> ---
>
> I thought that this was all due to database issues when doing LIKE
> searches. Indexes was never used when doing trailing searches. How can
> this be "fixed"?
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
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