Just now catching up on the list, so my response is delayed. John is correct that Kinetic is really a different skill. We all had their trainer put us through Kinetic Request boot camp before implementing the product years ago. We ended up turning over 99% of Kinetic development and maintenance to our helpdesk manager, who knows nothing about Remedy development. However, he is also our custom crystal report writer, so he knows the field structures of forms like HPD:Help Desk and HPD:IncidentInterface_Create VERY well, and that is one skill that a Kinetic developer WILL need if he/she is running Kinetic in an integration with ITSM or some other application. It's hard to program a Kinetic task correctly if you don't know exactly what values to push to the application forms.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Thursday, January 19, 2012 4:12 PM To: arslist@ARSLIST.ORG Subject: Re: Kinetic jobs ** Dan, hopefully the below is clarifying... I do have a spot in my heart for the Remedy world -- I have put nearly 20 years into it... our software extends ARS and it has been a fruitful world for me and Kinetic Data. What I was trying to avoid -- is a common confusion. Many people believe that because they know "Remedy" they know "Kinetic". We built our Admin capability in ARS and we store our data in ARS -- the rest happens outside of normal ARS. In my email - I was highlighting - it is different -- as not to disappoint somebody who may be interested but does not have the Kinetic background. Regardless -- Kinetic software is fairly straightforward - and if you are interested in doing "creative work" and consulting -- Kinetic may be of interest. We have clients that would like assistance in Kinetic stuff -- I think many on ARSList would enjoy a choice of doing something different, yet - still be close to their existing knowledge space. Specifically - I am getting emails from search firms for permanent placement of Kinetic people... It seems inappropriate to fwd to ARSList... So - a one time email to the list - for people interested seems like the appropriate approach. BTW - I watched the "Star Trek" movie the other day... In the words of Spock -- Live Long and Prosper ARS!!! -John On Thu, Jan 19, 2012 at 3:16 PM, arslist <arsl...@danielbloom.ca<mailto:arsl...@danielbloom.ca>> wrote: ** John, I am not sure you meant to say what you say here? I thought you cared about the Remedy world, part of why you are at WWRUG and on this list? ***Note -- a Kinetic project is not a Remedy project Kinetic development/management -- has near nothing to do with Remedy... Typically the clients are looking for skilled/mature consultants/employees who are comfortable talking to business type folks in order to understand their business need/process -- and then implement that in the Kinetic Suite of applications... I know that some Kinetic projects are not Remedy projects, and certainly for the Remedy world to use your products there must be value to us? Certainly there are integrations to add on to the features of the ARSystem and the ITSM Suite, but I am sure most would have described that as being a bit more connected than you imply here? Thanks ... Daniel From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of John Sundberg Sent: January 19, 2012 2:32 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: OT:Kinetic jobs ** All, Often times we get recruiters calling us for Kinetic skilled people to become employees (or temp contractors) for our clients. We would like to assist them to find the right people. If you are interested in being forwarded opportunities in Kinetic projects -- please email me offline - and I will get you added to the list. ***Note -- a Kinetic project is not a Remedy project Kinetic development/management -- has near nothing to do with Remedy... Typically the clients are looking for skilled/mature consultants/employees who are comfortable talking to business type folks in order to understand their business need/process -- and then implement that in the Kinetic Suite of applications... My personal opinion is that this type of work is "fun work" -- as you are responding (typically with a "Yes we can do that") to the business needs... (It is not data mgmt stuff - but actually "creation/creative" work) ***Note -- the reason I posted a non-Remedy opportunity here - is that many of the people that traditionally are in the Remedy space have the proper work background and consulting experience to be interested in Kinetic... The mental framework is similar to traditional Remedy consulting -- prior to canned-apps work. Thanks in advance!!! -John -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930<tel:%28651%29%20556-0930>-work (651) 247-6766<tel:%28651%29%20247-6766>-cell (651) 695-8577<tel:%28651%29%20695-8577>-fax john.sundb...@kineticdata.com<mailto:john.sundb...@kineticdata.com> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com<mailto:john.sundb...@kineticdata.com> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
