We own and use Abydos Analyzer too. 

It's one of those tools which you might not use everyday, but when you
do it saves you a ton of time.

It's easy to work with and use, and very quick and powerful. I would
definitely recommend it.

Love that it uses standard Microsoft products for the output to Visio
and Excel.

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: Wednesday, February 08, 2012 8:42 AM
To: arslist@ARSLIST.ORG
Subject: Abydos - experiences

 

** 

(BTW - I have no connection to Abydos, except that we share the same
earth, air, etc...)

 

FYI - we purchased Abydos Analyzer a month or so ago. 

 

I thought I would relay back that 2 times in the last week alone -- it
was quite helpful.

 

One scenario was to track down and give insight into a design decision
we were making for the next version of Request.

 

We were able to easily look at the code areas and get a rough feel of
level of effort to implement the change.

We could see all the areas that were using a certain table and fields --
and then -- we could estimate the impact.

To me - this is very valuable -- as - if you were going blind (I mean
using the normal Admin tool) -- you would have to uncover this stuff
over time -- and you may be walking into a mine-field of a problem. In
our case - we were not walking into a mine-field -- and therefore had
confidence in moving forward.

 

 

The other scenario was a bit of an overall analysis of high-level
workflow. We had Abydos analyze what happens on a submit of a Kinetic
Request. We printed it out -- and then discussed the flow/process as a
group. Without the printout -- it would have been "practically
impossible" to have that kind of discussion.

 

 

I thought I would relay these experiences - as I find design to be the
most important step in the creation of software. The traditional tools
for ARS are designed to program -- not designed for design :) I think it
is a critically missing piece to the toolset.

 

 

Abydos would be a great addition to any Remedy system.

 

 

 

-John

 

 

 




 

-- 
John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
john.sundb...@kineticdata.com
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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