Alejandro, Thanks for the suggestions. For the specific use cases I am trying to solve, the users won't be able to go directly to the AST:AssetPeople form. I am going to make a custom form of some sort to use with Asset Management, but I think this functionality should exist out of the box. Also, the Bulk Update goes down to the Site level, but in the case that you are moving an office, I would need to have the Room field present as well. This is another area I'm going to have to customize that I think should work out of the box.
Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alejandro Canon Sent: Wednesday, February 08, 2012 9:44 AM To: arslist@ARSLIST.ORG Subject: Re: Two Asset Management Questions ** Hi Shawn: Question n° 1 can be solved using AST:AssetPeople forms which stores relationships between Assets and Companies, Organizations, Support Groups and People. Question n° 2 can be solved using Manage Bulk Updates options in Asset Management Console, which allows you to search CI's by Site and modify them in terms of a new site. Also you can do action given by question n° 2 using AST:Base Element form or BMC.CORE:BMC_BaseElement form. HTH, Alejandro De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] En nombre de Pierson, Shawn Enviado el: Miércoles, 08 de Febrero de 2012 12:24 Para: arslist@ARSLIST.ORG Asunto: Two Asset Management Questions ** Good morning folks, I think I already know the answer to these questions, but I wanted to see if perhaps I was missing something because there is no good way to get this information out of Asset Management even though these are basic, common scenarios. For these examples, I'm using Asset Management 7.6.4 with a user that has Asset Admin rights. 1. From within Asset Management, how do you bring up a list of all CIs "Used By" an individual. This existed in 7.0.3 in the Asset management Console, but appears to not exist in 7.6.4. 2. From within Asset Management, how do you bring up a list of all CIs in a specific location, such as what you would need to update if you were moving someone from one office to another? As far as I know, there is no way to actually do either of these within Asset Management. I can solve #1 by going into the People record and pulling up the list of CIs, but that's extremely cumbersome when you are trying to work within Asset Management. For the second item, the only way an end user that doesn't have access to the BaseElement form to do that would be within BMC Analytics. I'm really hoping that I am wrong about these, although it does seem like BMC has basically given up on the concept of Asset Management to focus exclusively on the CMDB, but even then, how useful can the CMDB be if you can't do basic queries like these? Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
