Remedy Developer needed in Annapolis Junction, MD. Please contact me, Ardina Fox for more details 240-507-9476 or a...@infozen.com Thank you
Position Description: The Remedy Developer will serve as one of several technical resources for the O&M Department. The candidate will work under the supervision of a Project Manager to keep all of the Remedy Services, including custom applications built using the Remedy ARS platform, to the latest Remedy version up to date. Experienced in executing sound judgment to plan and accomplish goals is required. Perform a variety of tasks and work with some supervision. A certain degree of creativity and latitude is required. Typically reports to a project leader or manager. Responsibilities: • Advise senior management on best practices, as required during the upgrade project and subsequent maintenance. • Ensure that all solution delivery will be conducted on time and on budget • Conduct requirements gathering, analysis and evaluations • Maintain User accounts, Licenses • Actively participate in planning, designing and implementing of Remedy modules • Create various Crystal Reports such as Monthly reports, SLA reports etc., on Demand as well as Scheduled reports • Develop documentation of requirement analysis Minimum Qualifications: • Strong communication skills, as well as the ability to drive creative solutions to business problems • Ability to support the business/systems requirements process o Coding o Testing o Test plan preparation o Testing validation o Program debugging o Implementation o Coordination of program releases o Meet applicable project milestones and deliverables • Act as a technical resource in the Remedy upgrades • Help to Develop Remedy ITSM Suite and Custom Application solutions. • Help to Architect solutions in BMC Remedy Action Request System (ARS) up to 7.x as well as ITSM suite, CMDB, SRM, Mid-Tier and related tools • Ability to develop Crystal Reports and deploy in Crystal Enterprise Server. Preferred Qualifications: • Integrate various external integration tools with ARS Including but not limited to Tivoli, Business Objects and Mobile Device Platforms in support of the 7.6 upgrade project • ITIL v3 certification and experience Education/Certification Requirement: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline with 7 or more years related professional experience. (Education can be substituted for 11 years of experience). Clearance: Active Secret Clearance and above _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
