Thanks On Thu, Feb 16, 2012 at 12:55 AM, benny shell <xosi...@gmail.com> wrote:
> ** The most stable and versatile solution would be for your team to create > a few canned Crystal reports and embed them in Remedy. > > On Wed, Feb 15, 2012 at 2:00 AM, Remedy <bmcremed...@gmail.com> wrote: > >> ** Hi All, >> >> >> Could any one please provide me a suggestion to pull an accurate report >> in the either in normal search or in advanced search in any ARS form rather >> than using the database id of the particular field. >> >> As per my understanding there are duplicate labels in the ARS forms and >> hence we use database id of a field to pull the report but my concern here >> is how do the end user know whether they have pulled the accurate report or >> not, by using the field name's instead of database id's, as we found >> variance in the report by using the same criteria in two different search >> methods ( default search & advanced search) . >> >> Moreover is there any easy way of finding the database id's of all the >> field's in a form say in Help desk form. >> >> >> -- >> *Thanks & Regards >> Remedy User* >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- *Thanks & Regards Remedy User* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"