Thanks

On Thu, Feb 16, 2012 at 12:55 AM, benny shell <xosi...@gmail.com> wrote:

> ** The most stable and versatile solution would be for your team to create
> a few canned Crystal reports and embed them in Remedy.
>
> On Wed, Feb 15, 2012 at 2:00 AM, Remedy <bmcremed...@gmail.com> wrote:
>
>> ** Hi All,
>>
>>
>> Could any one please provide me a suggestion to pull an accurate report
>> in the either in normal search or in advanced search in any ARS form rather
>> than using the database id  of the particular field.
>>
>> As per my understanding there are duplicate labels in the ARS forms and
>> hence we use database id of a field to pull the report but my concern here
>> is how do the end user know whether they have pulled the accurate report or
>> not, by using the field name's instead of database id's, as we found
>> variance in the report by using the same criteria in two different search
>> methods ( default search & advanced search) .
>>
>> Moreover is there any easy way of finding the database id's of all the
>> field's in a form say in Help desk form.
>>
>>
>> --
>> *Thanks & Regards
>>  Remedy User*
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_




-- 
*Thanks & Regards
 Remedy User*

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