Hi Everyone, Remedy 7.0
I am in the process of implementing an escalation to cleanup/delete old records from AR System Email Messages form (T59). I have already discovered that the related records informs for Attachments/Associations (T53, T54) are deleted per out of the box filters. However I have discovered the AR System Email Error Logs form (T55) which does not appear to be managed with out of the box code. I am trying to confirm that there would not be issues with deleting records from this form at the same time as the Email Messages are deleted - does anyone know of any issues? Also if anyone has tips on how to link the email messages to the error message records let me know - there is an EMAIL_ID field on the error form but most records have a NULL value for this column. Thanks Debra Debra Anderson T 415.808.9118 | F 415.808.3535 600 Harrison St * San Francisco, CA * 94107 PRN | media where & when it matters This e-mail (including any attachments) is meant for only the intended recipient of the transmission, and may include confidential information. If you are not the intended recipient or you received this e-mail in error, any review, use, dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone at (415) 808-3500 or by return e-mail and delete this e-mail, along with any attachments and copies, from your system. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
