Resolved...
Assignment Engine and Approval Server failed to install below because the
installer cannot resolve the aliases. It is recommended to install with
hostname, then change the Server-Name to alias in ar.conf and armonitor.
Note: All other components installed with Alias successfully.
So during installation, on the GUI Existing AR System Server, enter AR
System Server Alias = "HOSTNAME" and NOT ALIAS.
Then to ar.conf, change
Server-Name = ALIAS
Domain-Name = company.com
Server-Connect-Name = hostname.company.com
RemedyAdmin wrote:
>
> I'm getting the below error upon installation of the 7.5p4 approval server
> component only, on aix 6.1. & 10g.
>
> on the GUI: Enter Admin User Info
> Entered:
>
> ServerAlias: XXXalias
> Hostname/IP: XXXalias
>
>
> Install GUI
> Title Gui: Approval Server Dependency
> Failed to detect AR System Server alias "XXXalias" and can not proceed
> woth installation of featureApprovalServer.
>
>
> Install.log
> LOG EVENT {Description=[SET PROPERTY
> VALIDATION_ERROR_RESULT],Detail=[APPROVAL_SERVER_UPGRADE_DEPENDANCY_MESSAGE4[String:"XXXalias",String:featureApprovalServer]]}
> (Feb 09 2012 06:59:03.604 PM
> -0500),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
>
>
> WHAT IS THE DEPENDENCY?
>
> _______________________________________________________________________________
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>
>
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