Hi RemedyAdmin, If you put the ALIAS as an alternate server name in the /etc/hosts file for the localhost BEFORE starting the install, it should work with Server-Name = ALIAS.
e.g.: 127.0.0.1 localhost ALIAS Best Regards, Theo Sent from my Black/Silver Personal Computer .... "Try not to become a person of success, but a person of value." - Albert Einstein -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of RemedyAdmin Sent: 16 February 2012 23:16 To: arslist@ARSLIST.ORG Subject: Resolved: Error: Installing Approval Server & Assignment Engine 7.5P4 Resolved... Assignment Engine and Approval Server failed to install below because the installer cannot resolve the aliases. It is recommended to install with hostname, then change the Server-Name to alias in ar.conf and armonitor. Note: All other components installed with Alias successfully. So during installation, on the GUI Existing AR System Server, enter AR System Server Alias = "HOSTNAME" and NOT ALIAS. Then to ar.conf, change Server-Name = ALIAS Domain-Name = company.com Server-Connect-Name = hostname.company.com RemedyAdmin wrote: > > I'm getting the below error upon installation of the 7.5p4 approval > server component only, on aix 6.1. & 10g. > > on the GUI: Enter Admin User Info > Entered: > > ServerAlias: XXXalias > Hostname/IP: XXXalias > > > Install GUI > Title Gui: Approval Server Dependency > Failed to detect AR System Server alias "XXXalias" and can not proceed > woth installation of featureApprovalServer. > > > Install.log > LOG EVENT {Description=[SET PROPERTY > VALIDATION_ERROR_RESULT],Detail=[APPROVAL_SERVER_UPGRADE_DEPENDANCY_ME > SSAGE4[String:"XXXalias",String:featureApprovalServer]]} > (Feb 09 2012 06:59:03.604 PM > -0500),CONFIG,com.bmc.install.builder.installanywhere.InstallationTask > Action, > > > WHAT IS THE DEPENDENCY? > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/Error%3A-Installing-Approval-Server-7.5P4-tp33297459p33339030.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
