Hi,
Syslog is not a communication protocol.
If the "partner" says they have syslog files (log files), they can ftp
them to your unix server for further processing.
You can then you have some kind of programs that parse the log files and
performs actions, such as submitting/modifying/correlating against AR
records.
Best Regards - Misi, RRR AB, http://rrr.se
> I think that when the partner talks about sending syslog messages, he
> means
> that my remedy acts as a "unix server" receiving the logs.
>
> OK. I have enough information. Thank you all.
>
> Jose M. Huerta
> Project Manager**
>
> Movil: 661 665 088
>
> Telf.: 971 75 03 24****
>
> Fax: 971 75 07 94****
>
> <http://www.sm2baleares.es/>****
>
> SM2 Baleares S.A.
> C/Rita Levi ****
>
> Edificio SM2 Parc Bit****
>
> 07121 Palma de Mallorca****
>
> <http://es-es.facebook.com/pages/SM2-Baleares/158608627954>
> <http://twitter.com/#!/SM2Baleares>
> <http://www.linkedin.com/company/sm2-baleares>
>
> La información contenida en este mensaje de correo electrónico es
> confidencial. La misma, es enviada con la intención de que únicamente sea
> leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje
> por otras personas no está autorizado, por lo que en tal caso, le rogamos
> que nos lo comunique por la misma vía, se abstenga de realizar copias del
> mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de
> inmediato.****
>
> P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es
> necesario.
>
>
>
> On Wed, Feb 22, 2012 at 10:08, Misi Mladoniczky <m...@rrr.se> wrote:
>
>> Hi,
>>
>> Syslog is just a bunch of text log files on your local Unix/Linux
>> server,
>> where you can define different log levels for various services. In this
>> case the AR Server. Customarily, the syslog would contain messages
>> generated on that specific server only...
>>
>> It is very easy to write code that sends messages to syslog. Just do
>> "man
>> syslog" on a linux/unix machine to get information on how to generate
>> syslog messages in C.
>>
>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>>
>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>> logs.
>> Find these products, and many free tools and utilities, at
>> http://rrr.se.
>>
>> > I'm completely new to syslog. I searched a bit about log4j, and seems
>> that
>> > it sends logs from the mid-tier to a syslog server. My idea is that
>> Remedy
>> > can receive syslog messages and interact with them. We developed an
>> event
>> > correlator in Remedy that can be accessed through web services. Event
>> > information is: an event code (each code is related to one situation
>> like:
>> > printer is out of toner or server is down), a CI and a text
>> description.
>> > The event correlator, depending on the event code, creates incidents,
>> add
>> > info to incidents, updates an unavailability request, add info to a
>> CI,
>> > etc.
>> >
>> > Now, one monitoring tool from a parter tells us that it is unable to
>> > communicate through web services. Only e-mail or syslog. E-mail seems
>> a
>> > not
>> > so good solution, since a lot of SLA can be involved and e-mail is not
>> > assured and delays or mail losses can appear. So, I'm trying to
>> figure
>> > how
>> > to insert syslog messages in my events form.
>> >
>> > Regards,
>> >
>> > Jose M. Huerta
>> > Project Manager**
>> >
>> > Movil: 661 665 088
>> >
>> > Telf.: 971 75 03 24****
>> >
>> > Fax: 971 75 07 94****
>> >
>> > <http://www.sm2baleares.es/>****
>> >
>> > SM2 Baleares S.A.
>> > C/Rita Levi ****
>> >
>> > Edificio SM2 Parc Bit****
>> >
>> > 07121 Palma de Mallorca****
>> >
>> > <http://es-es.facebook.com/pages/SM2-Baleares/158608627954>
>> > <http://twitter.com/#!/SM2Baleares>
>> > <http://www.linkedin.com/company/sm2-baleares>
>> >
>> > La información contenida en este mensaje de correo electrónico es
>> > confidencial. La misma, es enviada con la intención de que únicamente
>> sea
>> > leída por la persona(s) a la(s) que va dirigida. El acceso a este
>> mensaje
>> > por otras personas no está autorizado, por lo que en tal caso, le
>> rogamos
>> > que nos lo comunique por la misma vía, se abstenga de realizar copias
>> del
>> > mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo
>> de
>> > inmediato.****
>> >
>> > P Por favor, no imprima este mensaje ni sus documentos adjuntos si no
>> es
>> > necesario.
>> >
>> >
>> >
>> > On Tue, Feb 21, 2012 at 13:17, John Baker
>> > <jba...@javasystemsolutions.com>wrote:
>> >
>> >> Hello,
>> >>
>> >> You could use the Syslog Log4j plugin on Mid Tier.
>> >>
>> >>
>> >> John
>> >>
>> >>
>> >>
>> _______________________________________________________________________________
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>> >>
>> >
>> >
>> _______________________________________________________________________________
>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>> >
>>
>>
>> _______________________________________________________________________________
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>>
>
> _______________________________________________________________________________
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