Not for the installation as far as I remember but you'll still need to update server references as per a previous email to get it to work properly.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken Sent: 22 February 2012 17:16 To: arslist@ARSLIST.ORG Subject: Re: Creating/Maintaining ARS Development Environment Great! Any idea if I will need to do any touch up to the data (i.e. referencing the prod server name)? Ken. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Romain Sent: Wednesday, February 22, 2012 12:07 PM To: arslist@ARSLIST.ORG Subject: Re: Creating/Maintaining ARS Development Environment You might consider copying the prod database to the new environment and installing against that instead of doing a fresh install. The installers will run more quickly as they don't have much work to do on the database. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken Sent: 22 February 2012 15:49 To: arslist@ARSLIST.ORG Subject: Re: Creating/Maintaining ARS Development Environment Thanks for your reply. Current environment is Windows Servers, MS SQL database, and ITSM apps. If we do a clean fresh install of the AR server and applications on the dev server (then take an image of that server for future rebuilds) would the db copy still work? Just overwrite the db that got created upon install? Beside disabling the email, Is there any data/schema that needs to be modified when you do a db copy before bringing up the new dev server? For instance I wonder if you have to search for references to the production server name in the workflow that should be changed to the dev server name? Thanks again, Ken. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Sent: Wednesday, February 22, 2012 10:37 AM To: arslist@ARSLIST.ORG Subject: Re: Creating/Maintaining ARS Development Environment Database copy is the most reliable/quickest method. If on Unix/Linux, the Remedy filesystem can be copied between the app servers. There are some steps that have to be taken after the database and filesystem copies to ensure that the system does not start generating email messages, etc. after the db is copied and before the app server is started. Axton Grams On Wed, Feb 22, 2012 at 9:16 AM, Cecil, Ken <kce...@hubbell.com> wrote: > ** > > I am looking for feedback on what methods you use to create and maintain > your AR System development environment(s)? > > > > Do you build from scratch and just import .def from production? What about > data? (manual synchronization with prod, no data synchronization, automated > tool) > > > > Is it possible to do a database copy and have an exact replica of the > production environment? > > > > Other solutions? > > > > Please point me to any links, documentation or archived posts you've found > useful. > > > > Thanks, > > Ken. > > ******************************************************************* > This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they > are addressed. If you have received this email in error please notify > the system manager. 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