This is the description of error 1889

Message Text:
Date is out of allowed range of 01/01/1970 to 01/19/2038 (GMT) for Windows 
client.

Description:
If you enter a date outside of the listed range, based on Greenwich Mean Time 
(GMT), you receive this error message. GMT is the time zone from which all 
other time zones are adjusted.

This error also appears for dates that are within the hour that the time 
changes for the start of daylight saving time. For more information, see 
knowledge base article ID 5816 on the BMC Remedy Customer Support website.

Fred


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C Goodall
Sent: Tuesday, February 28, 2012 11:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARERR 1889 received on changing date to 03/11/12 02:00

**
Thanks Elizabeth - I thought this was something to do with daylight savings, so 
it sounds like that is by design even if it was poorly implemented?
If so, a more meaningful user friendly reason should have been populated to the 
user.

Regards,

Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com 
<http://www.jcp.com/>
________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Elizabeth Low
Sent: Tuesday, February 28, 2012 10:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARERR 1889 received on changing date to 03/11/12 02:00

Hello Andrew,

March 11, 2012 is when DST starts.  On March 11, it goes from 1:59am to 3:am.  
2am to 2:59am is invalid on March 11, 2012.

Elizabeth Low

________________________________
Date: Tue, 28 Feb 2012 11:48:48 -0500
From: ago...@jcpenney.com
Subject: ARERR 1889 received on changing date to 03/11/12 02:00
To: arslist@ARSLIST.ORG

**

All,

ARS 7.5 patch 4
Midtier 7.5 patch 4
ITSM 7.5.01

I had a user report an issue this morning. They are unable to update a Change 
CRQ requested start date to 3/11/2012 2:00:00 AM

On midtier web client it does not show an error and when you enter  3/11/2012 
2:00:00 AM it simply changes your entry to 1 hour later 3/11/2012 3:00:00 AM

On the WUT (I'm using 7.6.04 patch 3) you get the below error message:
Date is out of allowed range of 01/01/1970 - 01/19/2038 (GMT) for Windows 
client. :  "3/11/2012 2:00:00 AM": Requested Start Date+ (ARERR 1889)

Any help would be appreciated, we'll be contacting support :)

Regards,

Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com 
<http://www.jcp.com/>




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