You could add a few more to that jar that I can think at the top of my head...

#15 Select appropriate Refresh Option for menus depending on their use (On 
Connect, On Open, 15 Minute Intervals).
#16 Use Active Link or Filter Guides where possible.
#17 Refresh your table fields only when necessary & use appropriate chunks sizes
#18 Design Flashboard variables carefully.
#19 Use Computed or Dynamic groups where possible... I’m guessing this does 
impact performance too??

I’m sure there are other performance related AR System related parameters.... 
Might be a good idea to compile a good list more relevant to our current 
versions..

Joe

From: patrick zandi 
Sent: Wednesday, March 14, 2012 10:13 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Performance Tuning

** I am looking at a jar in front of me.. it says the following::
#1 use indexes appropriately
#2 use efficient queries
#3 consider using set field action in filters instead of AL
#4 avoid using filters which perform run process to run a macros (old)
##5 stagger escalations times
#6 use direct sql, $PROCESS$ sparingly
#7 avoid sending notifications to too many addresses (hah!)
#8 minimize the number of diary, and long charcter fields
#9 avoid admin tool / migrator during peak hours.
#10 keep your application design simple
#11 implement MPSO (hah!)
#12 Define carefully the number of fast and list servers.
#13 allocate enough shared memory for the db.
#14 provide adequate computer network resources.

Most still apply !



On Wed, Mar 14, 2012 at 10:05 AM, Barber, Sue <sbar...@mitre.org> wrote:

  ** 
  I would be interested in that as well!



  Sue



  From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America 
Account)
  Sent: Wednesday, March 14, 2012 9:54 AM
  To: arslist@ARSLIST.ORG
  Subject: Performance Tuning



  ** 

  Does anyone know where I can find a Performance Tuning guide or white paper 
for the following AR System Server versions?



  7.1 and 7.6.04.



  I have gone through the Optimizing and Troubleshooting Guide for both 
versions but I thought there was a more detailed Performance Tuning guide out 
there somewhere. I have gone through BMCs documentation for both versions and 
have search the BMC Communities and have not found them anywhere. Anyone have a 
like to these guides, I would really appreciate it if you would provide it.



  Thanks.

  Christopher Pruitt 
  Business Consulting III 

  HP Enterprises Services
  christopher.pru...@hp.com
  www.hp.com 





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