Effective Technologies…
-John On Fri, Mar 16, 2012 at 3:46 PM, Joe Martin D'Souza <jdso...@shyle.net>wrote: > ** > > There is this company (I think from California) – I met them at the 2011 > RUG.. They have something that you might be looking for. Their name is > right there at the back of my mind but I just do not seem to recall either > the company name nor the names of their reps that were there there.. > > I do however have their business card at home, so if you check back on > this thread, I’ll write back with their information.. > > Hint – they had a data load utility for ITSM 7.0.x before even BMC had any > that were known.. > > Cheers > > Joe > > *From:* patrick zandi <remedy...@gmail.com> > *Sent:* Friday, March 16, 2012 4:32 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* SRM -- just asking ---for the impossible. > > ** So you have Multi-tenecy and you have multiple companies.. > and you have multiple requests... > > Boss says:: I need you to add a field to 4 or the 10 companies forms, and > that should be easy right ? > Remedy teams says...: see you in a month.. > Why? you are now manipulating 800 SRM's AOT, PDT's.. > > Question: is there a management tool, that BMC has to allow a field to be > created and mapped easily to many ? and do all the data manipulation, > without a 12 min admin per: (none that we know of) > > Question: is there some other free tool out there that can do it? > > would not this be a good idea to have? > > Also:: the ability to make 1 SRM, AOT, PDT, Q&A and share it with SOME > companies, not ALL companies.. Nope.. again.. Global only otherwise > manually granular specific. > Each has to be specific.. > > Now we are up to some 1350 SRM's, and it appears we shall soon be at 2500 > SRM's.. Appears to be growing quickly.. BMC (we can't prevent change, but > we can adapt motto -- Where is that? again) > > not complaining, just wondering, pondering.. about future.. OF....SRM .. > PLEASE.. > > I do not want to hear from Kinetic, I know, I know.. > > -- > Patrick Zandi > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." *Recipient of: **WWRUG10 Best Customer Service/Support Award* *WWRUG09 Innovator of the Year Award* * * 651-556-0930 I john.sundb...@kineticdata.com www.kineticdata.com I community.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
