I think we seen this issue but in an earlier version of ARS and it was related to the user not having a record in the AR System User Preference form. Make sure the users have a record in the AR System User Preference form. The table preferences are stored in the Edit tab. Also make sure the user has permissions to write to the form. I am thinking there may have been a permissions issue as well on the form. Not sure if that’s your issue or not but worth taking a look.
Todd Arner Great Lakes From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bajwa, Ibrar Sent: Monday, March 19, 2012 2:43 PM To: arslist@ARSLIST.ORG Subject: Unable to save preferences of tables in 7.6.04 SP2 ** Hello All, We recently just went live with 7.6.04 SP2 and it seems like there’s an issue with being able to save table preferences on the homepage. For example, if I select ‘Assigned to all my groups” with respective company and ‘save’ under preferences, it does not save the settings for next login. Every time users login or come to homepage, they are having to select fields and ‘refresh’ table. I have tested this in multiple browsers. Nothing on support knowledge base either. Has anyone else experienced this? Any thoughts or suggestion to resolve the issue will be appreciated. Screenshot attached. [cid:image001.png@01CD0668.32CA0C00] Ibrar Bajwa Remedy Analyst Brookfield Corporate Operations Technology Services 1 Adelaide Street East, Suite 1400, Toronto, ON M5C 2V9 T 416.649.8249, F 416.649.8245 ibrar.ba...@brookfield.com<mailto:ibrar.ba...@brookfield.com> [Brookfield Logo] View Important disclosures and information about our e-mail policies here<http://www.brookfield.com/emaildisclaimer>. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -------------------------------------------------------------------------------- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. ================================================================================ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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