Most likely. Try enabling filter and escalation logging and you will get the detail you need. They can log to the same file, which will make it easier to see the workflow sequence.
-- Chris Danaceau 301-903-8741 Contractor to the Department Of Energy From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Sanders Sent: Wednesday, March 21, 2012 7:26 AM To: arslist@ARSLIST.ORG Subject: Re: Error Message ""No item matches filter conditions --"" ** ... and it's being triggered by an escalation David Sanders Solution Architect Enterprise Service Suite @ Work / e-ServiceSuite tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk<mailto:david.sand...@westoverconsulting.co.uk> web http://www.westoverconsulting.co.uk<http://www.westoverconsulting.co.uk/> http://www.e-servicesuite.co.uk<http://www.e-servicesuite.co.uk/> [cid:image001.gif@01CD0740.5916CBE0]<http://e-servicesuite.com/> ITIL - SaaS - On Premise From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ali A. Musa Sent: 21 March 2012 11:21 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Error Message ""No item matches filter conditions --"" ** You workflow seem is reading another schema that does not match the entry from primary. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Karthick S Sent: Wednesday, March 21, 2012 2:10 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Error Message ""No item matches filter conditions --"" ** Hi All, We are receiving this below error message while checking the arerror log. Error Message ""No item matches filter conditions --"" We have tried enabling logs and there was no result. Please find the attachment for the Ref. Can anyone help us in fixing this issue? Details: ARS 6.3 UNIX Box Thanks and Regards, Karthick S _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ The information in this email may contain confidential material and it is intended solely for the addresses. Access to this email by anyone else is unauthorized. If you are not the intended recipient, please delete the email and destroy any copies of it, any disclosure, copying, distribution is prohibited and may be considered unlawful. Contents of this email and any attachments may be altered, Statement and opinions expressed in this email are those of the sender, and do not necessarily reflect those of Saudi Telecommunications Company (STC). _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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