And what version of the HP Load Runner did you use? Regards, Dmitry Baryshnikov
On Thu, Mar 22, 2012 at 8:44 AM, patchsk <vamsi...@gmail.com> wrote: > ** Even though you asked for Success story I am responding with our > unsuccessful story. > Not sure if HP Performance Center is new name for HP Load runner. > We tried with HP load runner to record actions on remedy itsm 7.6.03 and > our load runner folks spent significant amount of time to get this working. > One of them been a remedy developer in the past. > At the end they said they cannot get it work with remedy because remedy > midtier java servlets are not behaving like regular java apps so HP load > runner cannot record and repeat instructions. > They could record the sequence for login into remedy but not for opening > consoles and searching/updating/creating the tickets. > I have no way to validate their statement because I have not been a java > developer in the past so take it with grain of salt. > At the end our management decided that since ITSM is a packaged solution > they it should have been load tested by the vendor and there are a few > white papers on the results. > So we end up doing basic testing with webservices creating/updating > entries using soapUI tool. You can automate that in that tool. > And wrote some escalations doing the same. And one day we had our call > center folks test it with in a 2hr period login and create/update entries, > it was kind of training for them too. > > > On Tuesday, March 20, 2012 4:35:37 PM UTC-5, Nathan Aker wrote: >> >> ** >> >> Listers, Anyone had any luck SUCCESSFULLY doing performance testing on >> Remedy using HP PerformanceCenter on ARS/ITSM 7.6.04? >> >> >> >> Yes, I’m aware it’s not supported and that BMC’s stated recommendations >> are Microfocus SilkPerformer or Scapa TPP but I’m curious if anyone else >> has had any luck with HP. We were able to successfully run some scripts in >> Change Management, but have been fighting trying to get Incident scripts to >> run. BMC Support is standing behind the “not supported” stance, which is >> fine, but just curious if this is another item that is not supported, but >> that others have gotten to work. Trying to avoid buying another expensive >> enterprise performance testing tool as we already have one. >> >> >> >> Thanks. Nate. >> >> >> >> *Nathan Aker* >> ITSM Solution Architect >> >> >> >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
