Automating this type of thing is quite simple with Meta-Update. All hidden references can be adjusted within the script. You can either have an extract/import philosophy or just connect to the source and target servers simultaneously.
Note that structures have changed and again, Meta-Update is designed to allow data automations across different structures. For more information, or a trial license, please see www.softwaretoolhouse.com Cheers Ben Chernys Senior Software Architect Software Tool House Inc. Canada / Deutschlan Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: Ben.Chernys _AT_ softwaretoolhouse.com Web: www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. http://www.softwaretoolhouse.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Kannan Sent: April-04-12 15:40 To: arslist@ARSLIST.ORG Subject: Question on Migrating Approval Mappings? Friends, Prod is ars 7.1 itsm 7.1 RHEL 5 Oracle 11g I have around 80 Approval Mappings in there and I want to bring it onto our Sandbox env, ARS 77 itsm 77 beta. What is the best approach to bring that over? Not Sure doing an Import of the data is the right approach(Since it has the Support id, Person id references etc.,)? anyone who had this experience if you can share your thoughts would be really helpful. Thank you S K _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"