Hi All, I want to reopen the closed tickets ..Is it possible to reopen once it is closed status.if it possible how can I achieve ? we are not using the ITSM Modules my application is fully customized .
Any help would be appreciated. Thanks Sagar _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
