Yes, Joe is 100% correct. Remedy views support VARCHAR2 and NVARCAR2.

 

From: Tommy Morris [mailto:tommy.mor...@pinebreeze.com] 
Sent: Thursday, April 05, 2012 3:44 PM
Subject: Re: View Form

 

** 

Ok no big deal. I’ll look it up in BMC Docs instead of the help file. 
Unfortunately none of the data types that I’m trying to integrate is supported 
so I’m stuck anyway. At least it will open a good dialog with the third party 
software vendor.

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, April 05, 2012 2:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: View Form

 

** 

 

I assure you it is documented somewhere. I just do not recall where. In that 
documentation I recall that VARCHAR2 and NVARCHAR2 are the supported data types 
for character fields.

 

If I come across it later I’ll update this thread..

 

Joe

 

From: Tommy Morris <mailto:tommy.mor...@pinebreeze.com>  

Sent: Thursday, April 05, 2012 2:50 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: View Form

 

** 

The data is all nvarchar and numeric. I was just going through the Developer 
Studio help which is handy but not always helpful. It has nothing about support 
data types in the view form section.

I am converting the fields that I want to utilize in Remedy as I build the view 
locally.

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, April 05, 2012 1:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: View Form

 

** 

 

Look at the documentation surrounding view forms.. they have supported data 
type.. varchar and nvarchar is not supported.. varchar2 and nvarchar2 in case 
of unicode is supported. I do not have the documentation handy to quote the 
exact pages and the text from it but I think its in either the Admin or the 
configuration guides..

 

So it’s a case of ‘working as designed’. You may have to do some type casting..

 

Joe

 

From: Tommy Morris <mailto:tommy.mor...@pinebreeze.com>  

Sent: Thursday, April 05, 2012 1:18 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: View Form

 

** 

I spoke too soon. Remedy will only use the Integer fields in this view now. It 
doesn’t seem to like nvarchar. I will have to convert all the fields when I 
create the new view.

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, April 05, 2012 10:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: View Form

 

** 

And views are generally preferable as if (for whatever reason) the underlying 
table gets renamed, you can still keep the same view name, and recreate the 
view, keeping the view form in the AR System intact..

 

This is specially the case if the view form is against an internal AR System 
table, where the table name across environments may not be the same depending 
on the method you use to promote your customizations or development to prod. 
Even if the table name is not the same, the view name stays consistent.

 

Joe

 

From: Grooms, Frederick W <mailto:frederick.w.gro...@xo.com>  

Sent: Thursday, April 05, 2012 11:36 AM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: View Form

 

** 

View forms work against database views or database tables.

 

Sometimes it is better to create local views for linked objects and create the 
Remedy View form against the local database view than it is to try to create 
the Remedy View form using the full linked name.

 

Fred

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Thursday, April 05, 2012 10:27 AM
To: arslist@ARSLIST.ORG
Subject: View Form

 

** 

Will a view form recognize a database view or does it have to point at a table? 
I am trying to create a View form against a linked db object view but it does 
not seem to like the linked name that I am supplying.

 

AR/CMDB/ITSM 7.6.04sp2

SQL 2012

 

Tommy Morris

CMDB Certified Specialist

Director of Remedy Integration Services

 

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