I know that I had to overlay and disable all 39 filters named CTM:PPL:Create_BMC_Person_* or CTM:PPL:Modify_BMC_Person_* or CTM:PPL:Delete_BMC_Person_* last August that were trying to add and maintain CMDB data for the People records, which we push in through a back-end integration using AIE. That stopped all attempts to add any of our almost 300,000 customer records to the CMDB.
IF we ever need to actually do this, it will be for current faculty/staff and NOT students, so we would have to customize these filters anyway to use roles before enabling them.. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Greg Donalson Sent: Monday, April 09, 2012 9:42 AM To: arslist@ARSLIST.ORG Subject: Populating the BMC_Person ** Hi all, I have noticed now in 7.6.04 (maybe it was earlier as well), that when you add/update someone in the CTM:People form, it is adding them to the CMDB as well. Is there a reason that this form is being populated? Right now we link people to the CI, by using the AST:ComputerSystem form and going to the People tab. I do not us changing this unless BMC makes us in the future. I am just wondering if I can turn off this workflow or if it is needed for something I am missing or will be needed in the future. Thanks! Greg _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
