Strange, then, that the latest data in the auto-impact feature doesn't
include the person class.

 

The software license management engine has out-of-the-box license types that
use the person CI's to help calculate license compliance - this is why I
understood that the person CI's were being created. 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys
Sent: 09 April 2012 20:48
To: arslist@ARSLIST.ORG
Subject: Re: Populating the BMC_Person

 

** 

It is for impact analysis.  Only relationships can be used for this therefor
the person who may be impacted has to be related to a CI that may be
impacted.  This cannot be done through associations.  

 

I have seen inconsistencies and errors in the workflow to generate the
Person CI in 7.6 (not checked in 7.6.03, 04) where some Person CIs were
doubled or not there. 

 

Cheers

Ben 

Ben Chernys
Senior Software Architect
Description: logoSthInc-sm  

Canada / Deutschland / Germany
Mobile:      +49 171 380 2329    GMT + 1 + [ DST ]
Email:        <mailto:Ben.Chernys_AT_softwaretoolhouse.com>
Ben.Chernys_AT_softwaretoolhouse.com

Web:          <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com

Check out Software Tool House's freebies for an ITSM 7.6.04 Forms and Fields
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your imports, migrations, in no time at all, without programming, 
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From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Greg Donalson
Sent: April-09-12 08:42
To: arslist@ARSLIST.ORG
Subject: Populating the BMC_Person

 

** 

Hi all,

 

I have noticed now in 7.6.04 (maybe it was earlier as well), that when you
add/update someone in the CTM:People form, it is adding them to the CMDB as
well.  Is there a reason that this form is being populated?

 

Right now we link people to the CI, by using the AST:ComputerSystem form and
going to the People tab.  I do not us changing this unless BMC makes us in
the future.

 

I am just wondering if I can turn off this workflow or if it is needed for
something I am missing or will be needed in the future.

 

Thanks!

 

Greg 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_


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