Strange, then, that the latest data in the auto-impact feature doesn't include the person class.
The software license management engine has out-of-the-box license types that use the person CI's to help calculate license compliance - this is why I understood that the person CI's were being created. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys Sent: 09 April 2012 20:48 To: arslist@ARSLIST.ORG Subject: Re: Populating the BMC_Person ** It is for impact analysis. Only relationships can be used for this therefor the person who may be impacted has to be related to a CI that may be impacted. This cannot be done through associations. I have seen inconsistencies and errors in the workflow to generate the Person CI in 7.6 (not checked in 7.6.03, 04) where some Person CIs were doubled or not there. Cheers Ben Ben Chernys Senior Software Architect Description: logoSthInc-sm Canada / Deutschland / Germany Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: <mailto:Ben.Chernys_AT_softwaretoolhouse.com> Ben.Chernys_AT_softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com Check out Software Tool House's freebies for an ITSM 7.6.04 Forms and Fields spreadsheet. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Greg Donalson Sent: April-09-12 08:42 To: arslist@ARSLIST.ORG Subject: Populating the BMC_Person ** Hi all, I have noticed now in 7.6.04 (maybe it was earlier as well), that when you add/update someone in the CTM:People form, it is adding them to the CMDB as well. Is there a reason that this form is being populated? Right now we link people to the CI, by using the AST:ComputerSystem form and going to the People tab. I do not us changing this unless BMC makes us in the future. I am just wondering if I can turn off this workflow or if it is needed for something I am missing or will be needed in the future. Thanks! Greg _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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