Sagar,
The Crystal Reports 'Engine' IS NOT installed with the AR System.
When you install the AR User Tool, you have the option of installing the
Crystal Reports 'Viewer' libraries that allow you to open a CR on your
client.
You have to purchase Crystal Reports Engine separately to create reports and
install it separately. This is best done on a reporting database, if your
reporting needs are bulk reporting that could consume a lot of resources..
If reporting need is sporadic, it may not matter that much depending on how
much your DB is powered....
Joe
-----Original Message-----
From: vidyasagar kommu
Sent: Tuesday, April 10, 2012 11:35 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Reports Creation Query
Hi All,
My application is completely customized there is no ITSM modules Report
functionality how it will work in BMC remedy ?
How can we check weather the crystal reports engine is installed or not in
my ARSystem?
What is the best way to creating the reports and taking the reports.
How we can achieve report Creatation?
Appreciate your help
Thanks
Sagar
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