If you do not have any OTB applications, I do not think you got too much to worry about.
Have you customized any of the core forms? Core workflow? By that I mean forms like the User, Group, Email Engine forms, etc.. If your answer to this is no, you can go your merry way as you might have in previous versions.. If you have customized these core forms and workflow, you might want to check with BMC if they have a hash file for just the core components, so that you can create the overlay layer for those customizations. And then go your merry way with what you want to do with your in house stuff.. I really do not see much you need to put on your watch list except for integrations etc you might have done to third party tools or applications that may face the possibilities of a breakdown if they are not compatible with the new ARS application server version. Joe From: David M. Clark Sent: Tuesday, April 10, 2012 12:05 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Transferring in-house 6.3 code to a 7.6.04 server ** Folks, I am finally in the process of upgrading our 6.03.00 patch 017 implementation to the latest offered. By “upgrade” I mean a transfer between old and new servers, not on the same server. The revs are apparently too far apart to use Migrator to transfer code between, so I will be using a 7.1 server as an intermediate transfer point. Migrator 7.1 from the 6.3 box to the 7.1 box, then the latest Migrator from the 7.1 box to the 7.6.04 box. I’ll also be using Export/Import tools as needed. Note that no BMC Remedy applications are involved here, though I will be loading ITSM later. My concern now is only with in-house developed code created under or compatible with version 6.3. Solaris and Oracle on both sides. Anyone ever done this or have any suggestions as to problems that I may encounter? Thanks, -David _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
