I don't have access to the database to run the SQL search. I logged out of Dev Studio and I am able to see the active link in the list of all active links. Just not the active link list that is in the properties of the navigation bar. _____________________________________________________________________________________
John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) | Remedy Administrator / Developer Phone: +305-266-5005 ext. 237 | Email: john.athe...@apcc.com | Site: www.apc.com/ | Address: 703 Waterford Way, Suit 850, Miami, FL 33126 USA *** Please consider the environment before printing this e-mail "Joe Martin D'Souza" <jdso...@shyle.net> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 04/10/2012 12:58 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Missing Active link to manage ** Try logging into the database (SQL client) as ARADMIN and run this query.. select count(*) from actlink where name = ‘My active link name’; Obviously type in your exact name of the active link (case sensitive). Or try the name in all lower case.. select count(*) from actlink where LOWER(name) = ‘my active link name’; If you do not get a count of 1, that active link for some reason does not exist on your server.. Joe From: John Atherly Sent: Tuesday, April 10, 2012 12:49 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Missing Active link to manage ** I'm trying to add another button to the Navigation bar on the left side of the Incident Console. I created the button and created the active link that will fire off the button. But when I go in to associate the active link to the button it is not in the drop down list of active links to add. I have saved the form and active link but I can not get it to show in the drop down list when you click here to manage active links. BMC Remedy Developer Studio Version: 7.5.00 Patch 004 _____________________________________________________________________________________ John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) | Remedy Administrator / Developer Phone: +305-266-5005 ext. 237 | Email: john.athe...@apcc.com | Site: www.apc.com/ | Address: 703 Waterford Way, Suit 850, Miami, FL 33126 USA *** Please consider the environment before printing this e-mail ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. ______________________________________________________________________ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
