Well...I'm referring specifically to the getContainer call (I use Java) off of the ARServerUser object, and then do a print of that object structure. I'm asking because we are on 7.6.4 SP1, upgrading to SP3 shortly in production. We use packing lists extensively to determine the code that needs to be moved to prod from Dev...but we don't use the Dev studio to export our code, we use a custom app I have written that walks the contents of the packing list and exports each object to its own def file and I've never experienced the situation that you are discussing, but mainly because I don't ask my ARServerUser object to export the entire PL, but instead, a separate export for each object within it...so I'm looking to see if you can identify within the PL Object on the server if each object is 'defined properly'....basically...see if you can figure out what's causing the objects that aren't showing up in your def to not show up.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Wednesday, April 25, 2012 2:29 PM To: arslist@ARSLIST.ORG Subject: Re: Def-export of Packing Lists missing objects... Hi, Do you mean using ARExport() or ARGetContainer()? Why would that differ? The def-file is pretty much an ARExport()-call... Best Regards - Misi, RRR AB, http://rrr.se > If you connect to your server via your favorite api language, and output > the contents of the container....are all of the references to your > workflow there appropriately? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Wednesday, April 25, 2012 10:22 AM > To: arslist@ARSLIST.ORG > Subject: Re: Def-export of Packing Lists missing objects... > > Hi, > > I have only looked at the PL in the DEF-file. > > The filters had not change between my exports, the only thing I did was to > remove and readd on object. > > Best Regards - Misi, RRR AB, http://rrr.se > >> You have obviously looked at the PL through the API to be able to find >> the >> differences. Have you compared the filters in question having the >> problem >> with those that aren't and see if you see ANY difference? >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky >> Sent: Wednesday, April 25, 2012 9:43 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: Def-export of Packing Lists missing objects... >> >> Hi, >> >> Exporting as XML changed nothing. >> >> I added the objects by right-clicking on the packing list and choosing >> edit. After that I press the "Add..." button. >> >> I removed, saved, closed, reopened and readded a problematic object. >> >> This resulted in 65 exported objects instead of the 63 I had before the >> change... >> >> The ONLY difference if I look at the exported container-definition >> (packing-list-definition), is that one of the references changed >> position >> in the list. Everything els is the same. Very strange! >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP >> 2011) >> >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy >> logs. >> Find these products, and many free tools and utilities, at >> http://rrr.se. >> >>> Misi, >>> I'm keenly interested in this problem. Do you have this problem if you >>> export the objects in XML Def instead of regular Def? How were these >>> objects added to the PL...if you remove one of the 'missing' ones, >>> save, >>> then re-add it, is it still missing? >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky >>> Sent: Wednesday, April 25, 2012 1:55 AM >>> To: arslist@ARSLIST.ORG >>> Subject: Re: Def-export of Packing Lists missing objects... >>> >>> Hi Guillaume, >>> >>> I tried your suggestion, and both when I set 'Add Items With Related >>> Property' to "Content" and "Directly Related Objects", I still get the >>> same result... >>> >>> 20 missing filters and 1 missing filter-guide in the DEF, with a total >>> of >>> 83 objects in the packing-list: >>> >>> $ perl rrrVerPackList.pl RRR-VENDOR-EMAIL-v6.def >>> ######## Missing objects in PACKING LIST ####### >>> NOT IN PACK 3/RRR-VENDOR-EMAIL >>> ######## Missing objects in DEF FILE ####### >>> NOT IN DEF container/NTE:NPC:TranslateNTMessages >>> NOT IN DEF filter/HPD:INC:NTVendorAssignment_860_Chk >>> NOT IN DEF filter/HPD:INC:NTVendorAssignment_861_SetTag >>> NOT IN DEF filter/NTE:NPC:ChkNotificationMsgExist_015 >>> NOT IN DEF filter/NTE:NPC:CreateNTS_NoBusTime_590_PNTS`! >>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_231 >>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_232 >>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_233 >>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_554 >>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_556 >>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_558 >>> NOT IN DEF filter/NTE:NPC:GroupEmailNotification_385_ProcessEmail >>> NOT IN DEF filter/NTE:NPC:GroupEmailNotification_388_Processed >>> NOT IN DEF filter/NTE:NPC:OnCall_250_PNTS`! >>> NOT IN DEF filter/NTE:NPC:ProcessHeldRecords_010_PNTS >>> NOT IN DEF filter/NTE:NTS:EmailNT_605_Attach-Log >>> NOT IN DEF filter/NTE:NTS:Email_200_Customer-NT >>> NOT IN DEF filter/NTE:NTS:Email_200_Manual-NT >>> NOT IN DEF filter/NTE:NTS:Email_200_SystemNT >>> NOT IN DEF filter/SWE_RRR_NTE * GuideLoopWorkInfo 01 WOI >>> NOT IN DEF filter/SWE_RRR_NTE:NPC:TranslateNotificationMessageREQ_655 >>> ######## DEF/PACKING LIST Summary ####### >>> DEF object count less overlays: 63 >>> DEF overlay object count: 11 >>> PACK object count: 83 >>> NOT IN DEF count: 21 >>> NOT IN PACK count: 1 >>> >>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP >>> 2011) >>> >>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): >>> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy >>> logs. >>> Find these products, and many free tools and utilities, at >>> http://rrr.se. >>> >>>> hey Misi, >>>> >>>> The way I export packing lists is to export them this way: >>>> >>>> right click on the server, select Export -> Object Definitions. Then >>>> on >>> the pop-up select the packing list and on selection "Add Items with >>> Related Property", select "Content". >>>> >>>> This way works reliably. >>>> >>>> Guillaume >>>> ________________________________________ >>>> From: Action Request System discussion list(ARSList) >>> [arslist@ARSLIST.ORG] >>>> on behalf of Misi Mladoniczky [m...@rrr.se] >>>> Sent: Tuesday, April 24, 2012 1:02 PM >>>> To: arslist@ARSLIST.ORG >>>> Subject: Def-export of Packing Lists missing objects... >>>> >>>> Hi, >>>> >>>> I am putting workflow objects into packing lists, so that I know what >>>> to >>> export/import to the production server at a later time. >>>> >>>> A couple of times I have seen missing objects in the resulting >>>> def-file, >>> where the objects are in the packing-list included in the def, but a >>> few >>> objects themselves are missing... >>>> >>>> I am working with 7.6.04 SP2 on all levels. >>>> >>>> I am right-clicking on the packing list in Dev Studio and choosing >>> "export >>>> packing list". >>>> >>>> Has anyone else seen this? I is very frustrating. >>>> >>>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP >>> 2011) >>>> >>>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * >>> RRR|License - Not enough Remedy licenses? Save money by optimizing. * >>> RRR|Log - Performance issues or elusive bugs? Analyze your Remedy >>> logs. >>>> Find these products, and many free tools and utilities, at >>> http://rrr.se. >>>> >>>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >>>> >>>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >>>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >>> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
