The Stack installer should be used for specific reasons such as POC that will adhere to the specifications of the stack installer. If you are using multiple servers and want to control what is installed and where it is installed use the individual installers.
-----Original Message----- From: Ortega, Jesus A <jesus.ort...@lyondellbasell.com> To: arslist <arslist@ARSLIST.ORG> Sent: Fri, Apr 27, 2012 9:56 am Subject: Re: Can we use the Requester Console (not SRM) if we installed ITSM using the 7604SP2 Stack Installer? ** I am trying to install with the stack installer as I write this. I don’t like that it makes you install using 64 bit JRE, unlike the regular AR system installer that gives you a choice in case you want to use MAPI for emails. I am thinking of just doing the AR system installer 7.6.04 SP3 and then manually installing Atrium Core, ITSM, SLM, and SRM. My concern is that if I do this manually, AR system will be at SP3, while Atrium and ITSM will be at SP2. Has anyone had an issue doing it this way? Jesus Ortega Senior II, Implementation Engineer LyondellBasell Industries Office: 713 309-4914 Cell: 281 546-0735 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Friday, April 27, 2012 8:43 AM To: arslist@ARSLIST.ORG Subject: Re: Can we use the Requester Console (not SRM) if we installed ITSM using the 7604SP2 Stack Installer? ** I am not much of a fan of the Stack installer: I mean it kinda works, but there are issues.. I would recommend installing from scratch.. even on a laptop/virtual you get better performance than a stack installer. IMHO .. you could always reinstall the SRM piece.. On Fri, Apr 27, 2012 at 9:27 AM, Antonio M <antonio.rem...@gmail.com> wrote: **Can we use the Requester Console (not SRM) if we installed ITSM using the 7604SP2 Stack Installer? Question about the 7604SP2 Stack Installer and the Requester (no SRM) Console. We’ve installed the full ITSM suite using the above stack installer and had a question about configuring and using the Requester Console. In reading the 7604 BMC Integration Guide and the 7604 BMC SRM Admin guide, there are notes stating that the configuration forms (via the Application Admin console) for the Requester Console have been replaced by SRM. I’m able to find the Definition form for the Requester Console but wanted to know if the other configuration forms are/aren’t included as part of the 7604SP2 stack installer. Our users would like to use the Requester Console as we currently do not have plans to roll-out and use SRM. Any guidance/suggestions on the Requester Console configuration form names would be most appreciated and whether we can use the Requester Console after using the ITSM stack installer (which installed SRM). Thanks in advance for your time and help. ~Antonio _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ Information contained in this email is subject to the disclaimer found by clicking on the following link: http://www.lyondellbasell.com/Footer/Disclaimer/ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
