John: It's normal to have arserverd consume substantially more resources after an administrative operation. All the processing threads are updating their caches. Having Development Cache turned on will help spread out the surge in resource demand because it allows each thread's cache to be loosely consistent instead of tightly consistent with the master copy.
HTH, --Phil From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shiju John Sent: Monday, April 30, 2012 07:32 To: arslist@ARSLIST.ORG Subject: Re: Heavy Memory/CPU consumption of ARS 7.6.04 SP2 in Linux. ** Hi Phil, Thanks for your quick response. Actually the issue is not bound to any particular activity. It happens whenever we are performing an admin activity. Since we have the 'Development Cache' mode on,its impacting the user actions also. PS: Most of the time out issues are not logged in the arerror.log aswell. Regards, Shiju.... On Mon, Apr 30, 2012 at 2:19 PM, Murnane, Phil <pmurn...@windwardits.com<mailto:pmurn...@windwardits.com>> wrote: ** John: Have you tried turning on some logging (API, SQL, etc) to see what work arserverd is doing? --Phil From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Shiju John Sent: Monday, April 30, 2012 07:00 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Heavy Memory/CPU consumption of ARS 7.6.04 SP2 in Linux. ** Hi Guys, Have any one noticed a major Memory/CPU consumption of the "arserverd" process in Linux environment. Please find the environment details below: ARS version : ARS 7.6.04 SP2. ITSM Version: ITSM SP2. Linux Version : RHEL 5 Linux kernel 2.6.18 Database : Oracle 11g R2(64 bit) We are observing a heavy usage (CPU - more than 100 % and Memory - more than 50%), resulting in Timeouts, and even service crash. Please pass on your suggestions on this. Thanks and Regards, Shiju John. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Thanks and Regards, Shiju John _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
