That means your authentication is obviously at the AR Server level.. You are
not using any external directories to authenticate against (LDAP)..
Your User form contains username with non null passwords.. if you have users
with null passwords, it basically means they do not have a password set.
If you had external authentication set (which is not your case), then the
users that do not have passwords set in the User form would authenticate
against that external directory source and only the users with non null
passwords in the user form would authenticate internally within the AR
System..
Joe
-----Original Message-----
From: vidyasagar kommu
Sent: Thursday, May 03, 2012 12:47 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Midtier Question
Hi Andrew Goodall
I have checked server information form EA Tab .the external
Authentication Server RPC program number is blank and also External
Authentication server Timeout : RPC also balnk and RPC: blank
need to Sync: 300
Thanks
Sagar
On 5/3/12, Goodall, Andrew C <ago...@jcp.com> wrote:
Look at your ARS server system admin console / server information, EA
tab (external authentication)
Is it using
Off
AREA
OS
Or which combination?
See ARS admin guide.
Regards,
Andrew Goodall
Software Engineer 2 | Development Services | jcpenney . www.jcp.com
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
Sent: Thursday, May 03, 2012 11:22 AM
To: arslist@ARSLIST.ORG
Subject: Midtier Question
Hi All,
we are using the ITSM problem management .I want to implement Global
login for midtier .
Generally when I am creating the user in people form through user
tool the same user name and password we are able to login to the
midtier .
Could you please elaborate how the authentication is happening in the
midtier how it is validating midtier username and passwords
is there any in built java programs are running ?if yes please let me
know exact path of the java classes.
Thanks
Sagar
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