Sorry - I meant, 'Cross Reference blank password' is set ----- Original Message ----- From: "Joe Martin D'Souza" <jdso...@shyle.net> To: arslist@ARSLIST.ORG Sent: Thursday, May 3, 2012 1:42:59 PM Subject: Re: Midtier Question
That means your authentication is obviously at the AR Server level.. You are not using any external directories to authenticate against (LDAP).. Your User form contains username with non null passwords.. if you have users with null passwords, it basically means they do not have a password set. If you had external authentication set (which is not your case), then the users that do not have passwords set in the User form would authenticate against that external directory source and only the users with non null passwords in the user form would authenticate internally within the AR System.. Joe -----Original Message----- From: vidyasagar kommu Sent: Thursday, May 03, 2012 12:47 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Midtier Question Hi Andrew Goodall I have checked server information form EA Tab .the external Authentication Server RPC program number is blank and also External Authentication server Timeout : RPC also balnk and RPC: blank need to Sync: 300 Thanks Sagar On 5/3/12, Goodall, Andrew C <ago...@jcp.com> wrote: > Look at your ARS server system admin console / server information, EA > tab (external authentication) > > Is it using > > Off > AREA > OS > Or which combination? > > See ARS admin guide. > > Regards, > > Andrew Goodall > Software Engineer 2 | Development Services | jcpenney . www.jcp.com > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu > Sent: Thursday, May 03, 2012 11:22 AM > To: arslist@ARSLIST.ORG > Subject: Midtier Question > > Hi All, > > we are using the ITSM problem management .I want to implement Global > login for midtier . > Generally when I am creating the user in people form through user > tool the same user name and password we are able to login to the > midtier . > Could you please elaborate how the authentication is happening in the > midtier how it is validating midtier username and passwords > is there any in built java programs are running ?if yes please let me > know exact path of the java classes. > > Thanks > Sagar _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"