Be glad ... I am connected remote waiting for another app (that we interface with) to do their maintenance before I can call it quit for the night.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Thursday, May 24, 2012 10:41 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR [8966] Required XML element is missing from the XML mapping : <encountered: element, expected: fieldMapping> Fred, I got no remote access or I would have done it right now.. I think we are on debug level though.. I'll check tomorrow and let you know if we weren't on debug and if setting it to that does end up writing some content to it.. Thanks for the suggestion to up the log level to debug.... Joe -----Original Message----- From: Grooms, Frederick W Sent: Thursday, May 24, 2012 11:36 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: ARERR [8966] Required XML element is missing from the XML mapping : Not exactly that error but similar. What do you have in the pluginsvr/log4j_pluginsvr.xml file for the level value? Set your level to debug and bounce the java pluginsvr. That will give you the most info. <logger name="com.bmc.arsys.pluginsvr"> <level value="debug" /> <appender-ref ref="PluginLog" /> </logger> <logger name="com.bmc.arsys.api"> <level value="debug" /> <appender-ref ref="PluginLog" /> </logger> <logger name="com.bmc.arsys.utils"> <level value="debug" /> <appender-ref ref="PluginLog" /> </logger> <root> <priority value ="debug" /> <appender-ref ref="PluginLog" /> </root> Also make sure your PluginLog File is a unique filename not used by any other log. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Thursday, May 24, 2012 5:08 PM To: arslist@ARSLIST.ORG Subject: ARERR [8966] Required XML element is missing from the XML mapping : <encountered: element, expected: fieldMapping> ** Has anyone encountered an error similar to this when consuming a web service? When testing a filter that contains the web service, it does not even hit the java plugin as none of the arjava log get updated at the time of the error. I am on ARS 7.6.03 Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"