Yea I know.. usually I do not like when I have to be onsite to have remote
access for exactly those same reasons... but it does get a little convenient
sometimes - especially on the East Coast during winters when you can call it
a day from home in case it gets plastered white..
I'm about to check those log settings..
Joe
-----Original Message-----
From: Grooms, Frederick W
Sent: Thursday, May 24, 2012 11:50 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: ARERR [8966] Required XML element is missing from the XML
mapping :
Be glad ... I am connected remote waiting for another app (that we interface
with) to do their maintenance before I can call it quit for the night.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, May 24, 2012 10:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARERR [8966] Required XML element is missing from the XML
mapping : <encountered: element, expected: fieldMapping>
Fred,
I got no remote access or I would have done it right now.. I think we are on
debug level though.. I'll check tomorrow and let you know if we weren't on
debug and if setting it to that does end up writing some content to it..
Thanks for the suggestion to up the log level to debug....
Joe
-----Original Message-----
From: Grooms, Frederick W
Sent: Thursday, May 24, 2012 11:36 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: ARERR [8966] Required XML element is missing from the XML
mapping :
Not exactly that error but similar. What do you have in the
pluginsvr/log4j_pluginsvr.xml file for the level value?
Set your level to debug and bounce the java pluginsvr. That will give you
the most info.
<logger name="com.bmc.arsys.pluginsvr">
<level value="debug" />
<appender-ref ref="PluginLog" />
</logger>
<logger name="com.bmc.arsys.api">
<level value="debug" />
<appender-ref ref="PluginLog" />
</logger>
<logger name="com.bmc.arsys.utils">
<level value="debug" />
<appender-ref ref="PluginLog" />
</logger>
<root>
<priority value ="debug" />
<appender-ref ref="PluginLog" />
</root>
Also make sure your PluginLog File is a unique filename not used by any
other log.
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, May 24, 2012 5:08 PM
To: arslist@ARSLIST.ORG
Subject: ARERR [8966] Required XML element is missing from the XML mapping :
<encountered: element, expected: fieldMapping>
**
Has anyone encountered an error similar to this when consuming a web
service?
When testing a filter that contains the web service, it does not even hit
the java plugin as none of the arjava log get updated at the time of the
error.
I am on ARS 7.6.03
Joe
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