Folks, I was wondering if anyone had seen this behaviour. A Service Request was submitted via the web, with the same Service Request ID (field ID 1000000829 I believe) as another Service Request. The 2 requests are not duplicates of each other. The Submit Date is different, however, the Submitter is the same.
I have checked the BMC knowledge articals, but haven't submitted a ticket yet. Just wondering if anyone had seen this before. Thanks Les Ganton _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
