Hi all- I have an immediate full-time/permanent opening with Column Technologies in San Diego, CA. The position will entail working at the client site located in San Diego, no national travel.
I've added the job description below. I'm looking for someone with ITSM and CMDB experience, preferably version 7.6+; but I'm open to all interested candidates. Please email lhawk...@columnit.com for more information. Thanks everyone! Laura CONSULTANT-SERVICE SUPPORT Position Type: Full-time Department/Group: Service Support-West Coast Location: San Diego, CA You will be employed at Column Technologies as a Consultant – Service Support to architect, deploy, support, and in some cases, train the Remedy product for our growing global customer base. Your responsibilities will include but are not limited to: Duties: • Understand business and technical requirements and drawings • Communicate strategies and best practices for product implementation • Install and configure BMC Remedy applications • Customize BMC Remedy applications • Implement integrations with BMC Remedy applications • Troubleshoot and support BMC Remedy based applications and systems • Draft requirements, technical installation, configuration and customization specification documents • Draft use cases and functional requirements documents • Demonstrate BMC Remedy products to customers • Respond to customer requests for product or solution information • Estimate level of effort to design or deploy products or solutions • Design custom or product-based solutions based on BMC Remedy applications Skills/Qualifications: • Good communication skills and ability to work independently or within a team • Good understanding of Windows • Remedy ARS development experience preferred • Development in ITSM 7.x, ITSM 7.6 experience preferred • Understanding or knowledge of BMC Remedy ITSM • Working knowledge of database administration concepts, Microsoft SQL 2005/2008 • Understanding of Web Server technologies including Microsoft IIS and Tomcat • Demonstrated knowledge of Asset Management and/or Configuration Management Database (CMDB) concepts Education/Experience: • Four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience • Demonstrated mastery of documentation software (e.g., Microsoft Word, Excel, Project, PowerPoint and Visio; Adobe Acrobat; a graphics editing package such as Photoshop, etc.) • Experience with IT systems and technology platforms Candidates must be willing and able to: • Work on client sites much or most of the time, coordinate and collaborate with managers and colleagues who are dispersed over a wide geographic area • Take, at company expense, training classes in BMC software and ITIL foundations certification _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
