If only google and other search engines were indexing the BMC knowledge
base.  One would probably find that solution relatively quickly.

Axton Grams

On Wed, Jun 13, 2012 at 8:42 PM, Axton <axton.gr...@gmail.com> wrote:

> Maybe this kb is more applicable:
> https://kb.bmc.com/infocenter/index?page=content&id=KA333064
> A search of "remedy delay startup" hits that as number 1.
>
> Axton Grams
>
>
> On Wed, Jun 13, 2012 at 8:15 AM, Longwing, LJ CTR MDA/IC <
> lj.longwing....@mda.mil> wrote:
>
>> If only it did.  That particular article is essentially useless to me.
>>  It essentially says 'just set your dependencies and you should be good',
>> but I have the dependencies set properly and I'm not good....the issue that
>> I'm specifically having is that one of their own products is incorrectly
>> reporting as 'started' when it's not available (sql server).  The article
>> goes on to say that if you need your service to start 'later' in the
>> process, then to just make it dependent on spooler or messenger.  I have
>> done that and STILL it doesn't start late enough in the process to allow
>> SQL to actually become available....so no...that article doesn't give me
>> everything I'm looking for unfortunately.
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Avy Mann
>> Sent: Wednesday, June 13, 2012 7:09 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Remedy Startup
>>
>> **
>> You want to delay the startup of the AR service.  Here is an article that
>> should give you everything you are looking for:
>>
>>
>> http://support.microsoft.com/kb/193888
>>
>>
>>
>> Enjoy!
>>
>> ________________________________
>>
>> From: "Longwing, LJ CTR MDA/IC" <lj.longwing....@mda.mil>
>> To: arslist@ARSLIST.ORG
>> Sent: Wednesday, June 13, 2012 8:57:54 AM
>> Subject: Re: Remedy Startup
>>
>>
>> Andrew,
>> You are correct....SQL Server is reporting itself as online, when it's
>> not fully available, and this is screwing up Remedy because it's trying to
>> connect to a DB that's not yet available.  I'm looking for a way to delay
>> that startup
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont
>> Sent: Tuesday, June 12, 2012 3:13 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Remedy Startup
>>
>> ** It could be that the SQL service is not up yet by the time AR start.
>>
>> It happened on one of our dev machines after rebooting where both AR and
>> SQL are installed.
>>
>> Andrew.
>>
>> On Tue, Jun 12, 2012 at 2:03 PM, Longwing, LJ CTR MDA/IC <
>> lj.longwing....@mda.mil> wrote:
>>
>>
>>    Ok...my box is running Remedy and SQL Server both and on startup the
>> Remedy service fails to start properly.  The arerror.log shows an error
>> about ARAdmin login failing twice, then the process dies.  An immediate
>> attempt to start the service functions fine.  Checking the SQL Logs I see
>> something along the lines of
>>
>>    12:00:00 Starting ARSystem
>>    12:00:01 Attempted login from ARAdmin failed
>>    12:00:02 Scanning ARSystem
>>    12:00:06 Recovery of ARSystem complete
>>
>>    That's not a copy of the log (because I can't get that to the
>> internet)...but that's close to what it says....this is only happening on
>> one of my boxes, and I suspect that it's a memory related issue because
>> when I check a functional box, I see everything except the login failed
>> line, but it all happens within a second of each other...and my remedy
>> doesn't have any problems starting.  I have the Remedy service set to
>> depend on the SQL service, but according to the internet (and my personal
>> experience) the SQL Service reporting as 'up' does not mean that DB's are
>> available.  MS recommends that if you need to 'delay' the startup of a
>> particular service that you should set it dependent on 'Spooler'...I've
>> done this but it doesn't help...I need another 5-10 seconds delay with the
>> attempted starting of Remedy service....any recommendations?
>>
>>
>>  
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