We have several integrations for ITSM which are custom forms. When this custom integrations are launch from ITSM form launch area (window open action) then it opens in existing window and you lose the breadcrumbs.
One option is obviously to open in a new window, but then people don't like that either. It would be preferred to make use of the ITSM breadcrumbs. Has anyone done this - which workflow should we look at, can you piggyback onto this? Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com <font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"