Thanks so much for the detailed reply.

 

Regards,

 

Andrew C. Goodall

Software Engineer

Development Services

ago...@jcpenney.com

jcpenney

6501 Legacy Drive

Plano, TX 75024

jcp.com

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of ITSM.Support
Sent: Monday, June 18, 2012 11:12 PM
To: arslist@arslist.org
Subject: Re: making use of itsm breadcrumbs with custom bolt on apps

 

** 

Hi,

 

This option works only for the forms opened using the application
navigation panel and works only for the number of forms listed in a
particular field of SHR:LendingConsole form

 

To achieve the same for custom form, first prerequisite is that the
custom application should be accessed from application list

 

After that the name of the forms must be added in a particular field of
SHR:LendingForm. To do this modify the active link SHR:LHP:Init, and go
to second set field action. In this action change the value of
z1D_PanelConfig field and add your form names (for which you want
breadcrumbs) in a given specific format with a semicolon (;) as
delimiter.   

 

Note: While giving the name in the z1D_PanelConfig, please take care of
the values specified with the form. 

 

This is just solution to initiate the work on given problem. Hope this
will help you to lead to the exact solution.

 

--

Warm Regards,

ITSM Support

 

Vyom Labs Pvt. Ltd.

BSM Solutions & Services || ITIL Consulting & Training

Email: i...@vyomlabs.com  || Web Site: www.vyomlabs.com Follow Vyom Labs
http://twitter.com/#!/vyomlabs ||
http://www.linkedin.com/company/vyom-labs

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C
Sent: Saturday, June 16, 2012 1:44 AM
To: arslist@ARSLIST.ORG
Subject: making use of itsm breadcrumbs with custom bolt on apps

 

** 

We have several integrations for ITSM which are custom forms. When this
custom integrations are launch from ITSM form launch area (window open
action) then it opens in existing window and you lose the breadcrumbs.

 

One option is obviously to open in a new window, but then people don't
like that either. It would be preferred to make use of the ITSM
breadcrumbs.

 

Has anyone done this - which workflow should we look at, can you
piggyback onto this?

 

Regards,

 

Andrew C. Goodall

Software Engineer

Development Services

ago...@jcpenney.com

jcpenney

6501 Legacy Drive

Plano, TX 75024

jcp.com

 


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