That is what I was thinking.. however I love that user1 submited a ticket, and user1 submitted a change request but user1 is not here any longer, because user1 submitted an srm to have user1's account removed after his departure..
On Mon, Jun 25, 2012 at 3:16 PM, Joe Martin D'Souza <jdso...@shyle.net>wrote: > ** > It would not be a EULA violation – as long as its not 2 physical > individuals using the same ID at the same time, they are not breaking any > EULA... > > However for reasons mentioned in the original post itself, this is a bad > idea. Yes you will see all records since a lot within the system is > referenced by the Login ID. Remedy does not have any other unique > identifier that is actually used within searches to separate one login ID > from the other in the event that you have two login ID’s with the same > value, one of which is retired and the other active.. > > So bottom-line, if a match is found, rename the new ID that needs to be > created to something slightly different. > > Joe > > *From:* patrick zandi <remedy...@gmail.com> > *Sent:* Monday, June 25, 2012 3:07 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: 7.6.04 - Question about re-using Login Id's > > ** Might be a EULA violation as well.. May want to check on that.. License > violation. > > > On Mon, Jun 25, 2012 at 3:04 PM, David M. Clark <david.m.cl...@tn.gov>wrote: > >> ** >> >> Confirmed. Don’t do that. For all the reasons you mention and more.**** >> >> **** >> ------------------------------ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Jase Brandon >> *Sent:* Monday, June 25, 2012 1:49 PM >> *To:* arslist@ARSLIST.ORG >> *Subject:* 7.6.04 - Question about re-using Login Id's**** >> >> **** >> >> ** Hello All, >> What is the general consensus regarding re use of login id's? >> My concern is this = Login ID "User1" is used by an employee for 6 >> months. That employee leaves the company. Someone new gets hired, in a new >> support group, and our support center then reuses "User1" as a login id. >> Now if an auditor queries for all data modified by 'last update user' = >> "User1", they are going to get everything from both users who shared a >> login id, different data, different support groups, basically a mess - >> right? I seem to remember having the "don't re-use login id's" discussion >> in the past and the answer was "don't do that" - thoughts anyone? >> >> Thanks, >> >> Jase >> >> -- >> Patrick Zandi >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
