Hello All, Thanks for all the replies! That's what I thought... I remember discussing this in the past and the answer was a plethora of reasons for "DON'T DO THAT"! :-)
Thanks Again - I will convey this to the chiefs and write my "cover your butt" email recommending this practice not be followed going forward. :-) On Mon, Jun 25, 2012 at 3:26 PM, David M. Clark <david.m.cl...@tn.gov>wrote: > ** > > Jase, do your Remedy users have network login ID’s? If so, use those.**** > > ** ** > > The burden of uniqueness is then removed from you and placed upon your > network team. **** > > ** ** > > -D**** > > ** ** > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi > *Sent:* Monday, June 25, 2012 2:22 PM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: 7.6.04 - Question about re-using Login Id's > **** > > ** ** > > ** That is what I was thinking.. > however I love that user1 submited a ticket, and user1 submitted a change > request but user1 is not here any longer, because user1 submitted an srm to > have user1's account removed after his departure.. > > **** > > On Mon, Jun 25, 2012 at 3:16 PM, Joe Martin D'Souza <jdso...@shyle.net> > wrote:**** > > ** **** > > It would not be a EULA violation – as long as its not 2 physical > individuals using the same ID at the same time, they are not breaking any > EULA...**** > > **** > > However for reasons mentioned in the original post itself, this is a bad > idea. Yes you will see all records since a lot within the system is > referenced by the Login ID. Remedy does not have any other unique > identifier that is actually used within searches to separate one login ID > from the other in the event that you have two login ID’s with the same > value, one of which is retired and the other active..**** > > **** > > So bottom-line, if a match is found, rename the new ID that needs to be > created to something slightly different.**** > > **** > > Joe**** > > **** > > *From:* patrick zandi <remedy...@gmail.com> **** > > *Sent:* Monday, June 25, 2012 3:07 PM**** > > *Newsgroups:* public.remedy.arsystem.general**** > > *To:* arslist@ARSLIST.ORG **** > > *Subject:* Re: 7.6.04 - Question about re-using Login Id's**** > > **** > > ** Might be a EULA violation as well.. May want to check on that.. License > violation. > > **** > > On Mon, Jun 25, 2012 at 3:04 PM, David M. Clark <david.m.cl...@tn.gov> > wrote:**** > > ** **** > > Confirmed. Don’t do that. For all the reasons you mention and more.**** > > **** > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jase Brandon > *Sent:* Monday, June 25, 2012 1:49 PM > *To:* arslist@ARSLIST.ORG > *Subject:* 7.6.04 - Question about re-using Login Id's**** > > **** > > ** Hello All, > What is the general consensus regarding re use of login id's? > My concern is this = Login ID "User1" is used by an employee for 6 months. > That employee leaves the company. Someone new gets hired, in a new support > group, and our support center then reuses "User1" as a login id. Now if an > auditor queries for all data modified by 'last update user' = "User1", they > are going to get everything from both users who shared a login id, > different data, different support groups, basically a mess - right? I seem > to remember having the "don't re-use login id's" discussion in the past and > the answer was "don't do that" - thoughts anyone? > > Thanks, > > Jase > **** > > -- > Patrick Zandi**** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > > > > -- > Patrick Zandi > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
