As mentioned later in this same thread, ITSM SP2 will run properly on AR System SP3 - but you have to move everything to SP2 and then move AR System to SP3 for it all to interact properly.
That said, a future ITSM Suite 7.6.04 Service Pack is most likely "in the works", yes. It may not be numbered as "SP3", however since AR System has already released an SP3. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of strauss Sent: Tuesday, June 26, 2012 12:55 PM To: arslist@ARSLIST.ORG Subject: Re: Next ARS version ** You don't happen to know if there is an SP3 in the works for Atrium Core, ITSM, and RKM 7.6.04, do you? All of my apps are stuck at 7.6.04 SP1 since the ITSM SP2 installer was dead on arrival. My server and other ARS components have been on 7.6.04 SP3 for months now. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Monday, June 25, 2012 9:08 AM To: arslist@ARSLIST.ORG Subject: Re: Next ARS version ** As with all forward looking statements, everything is tentative - including the version number. Tentatively, the next version is currently expected to be numbered as 8.0.00, yes. It is currently expected to be released in Q3CY12. It had been tentatively numbered as 7.7.00 until a few months ago. This emphasizes the reason why versions are not considered official or confirmed until General Availability is reached. Also note that whether it has "Loads of new features" or not is based on the perception of the individual making the statement. While numbered as 8.0.00, it would not be considered a major release based on content when compared to the industry's typical definition of "major". Unfortunately, I can't go into details of content on a public forum to further explain. However, if you attend WWRUG 12, I'll be doing a "What's New" presentation there. And, of course, once it reaches GA there will be a "What's New" document that details new features. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ron Tavares Sent: Monday, June 25, 2012 3:53 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Next ARS version ** Is there an ETA? .ron On Mon, Jun 25, 2012 at 12:16 AM, Joe Martin D'Souza <jdso...@shyle.net<mailto:jdso...@shyle.net>> wrote: ** It is technically Christened as 8.0 although it was formally scheduled to be released as 7.7. 7.7 release was renamed basically to 8.0. Joe From: Francois Seegers<mailto:franco...@blueturtle.co.za> Sent: Sunday, June 24, 2012 1:30 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Next ARS version ** Hi All, I really hope this version is a stable version that will win back customer trust in the remedy applications. "Loads of new features and expectations" will be respectable for a such major release but I think looking at the amount of bugs introduced since version 7.6 that stability across platforms is the most important. Francois From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of praveen kumar Sent: Sunday, June 24, 2012 5:12 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Next ARS version ** Yes..! next ARS release will be 8.0 confirmed by BMC. Loads of new features and expectations. Fingers crossed for the upcoming release. Cheers.! prawin > > I think it was to be 7.7, but then BMC decided there are enough new > feature to call it 8.0. > > On 24/06/2012 12:22, Jose Huerta wrote: > > ** I'm a bit confused about next version. > > > > Some people told me that it will be 7.7, but others say 8.0. I'm sure > > that you'll have the correct answer. > > > > Regards, > > > > Jose Huerta > > http://theremedyforit.com/ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
