Go to BMC Remedy Mid Tier - Configuration Tool -> Log Settings - > Enable Web 
Service Logging.

Also, change the plugin log settings to ALL, if you haven't already.

Regards,
Anish




Date: Thu, 5 Jul 2012 12:47:58 -0700
From: iloverem...@gmail.com
Subject: ARERR 8939: Plugin Server not responding
To: arslist@ARSLIST.ORG

**
Hi Friends,
I have created a prototype web service in ARS 7.1 patch 004. I am trying to 
consume the same from the same server using Filter Set fields.But, all i 
receive is "ARERR [8939] The AR System Plug-In server is not responding.  
Cannot connect to the system at this time.  Contact your AR System 
Administrator for assistance." 

I consumed the same Web Service using SOAPUI client and it works fine. I am 
able to receive the response in the UI client. The error happens only when 
consumed from Remedy.

Am i missing out anything? Where should i start to debug. I could not find out 
anything in the Plug-in log. Your help will be of great help to me.
Thanks,Gifthia



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