Go to BMC Remedy Mid Tier - Configuration Tool -> Log Settings - > Enable Web Service Logging.
Also, change the plugin log settings to ALL, if you haven't already. Regards, Anish Date: Thu, 5 Jul 2012 12:47:58 -0700 From: iloverem...@gmail.com Subject: ARERR 8939: Plugin Server not responding To: arslist@ARSLIST.ORG ** Hi Friends, I have created a prototype web service in ARS 7.1 patch 004. I am trying to consume the same from the same server using Filter Set fields.But, all i receive is "ARERR [8939] The AR System Plug-In server is not responding. Cannot connect to the system at this time. Contact your AR System Administrator for assistance." I consumed the same Web Service using SOAPUI client and it works fine. I am able to receive the response in the UI client. The error happens only when consumed from Remedy. Am i missing out anything? Where should i start to debug. I could not find out anything in the Plug-in log. Your help will be of great help to me. Thanks,Gifthia _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"