Thank you all,
Stylish plugin is good, but I believe there is the same limitation for this
too -> the scroll bar is now gone but unable to view the characters (or
cursor) when I type more than the visible text area.
Thanks
Ali
Jon Slaven wrote:
>
> I had issues with the vertical scroll bar not appearing when it needed to
> when I used "overflow: hidden", which is why I went with "overflow-x:
> hidden" instead.
>
> Thanks,
> Jon
> _____________________________________________________
> Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
>
>
>
> From: strauss <stra...@unt.edu>
> To: arslist@ARSLIST.ORG
> Date: 07/05/2012 11:07 AM
> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character
> Fields on INC form
> Sent by: "Action Request System discussion list(ARSList)"
> <arslist@ARSLIST.ORG>
>
>
>
> **
> Support did give us a fix to apply directly to the ARSystem.css file on
> each mid-tier:
> ----------------------------------------------------------------------
>
> /* Workaround for firefox issue where a horizontal scrollbar appears
> inside a text field */
> textarea.sr {
> padding-bottom:3px;
> }
>
> The simplest way to fix this would just be to add the "overflow:hidden" to
> this block in the css file.
>
> Modify the /resources/moz/stylesheets/ARSystem.css as follows:
>
> /* Workaround for firefox issue where a horizontal scrollbar appears
> inside a text field */
> textarea.sr {
> padding-bottom:3px;
> overflow:hidden;
> }
>
> Please flush the browser and tomcat cache after making the changes and
> perform the test.
> -----------------------------------------------------------------------
>
> In fact, the browsers read the ARSystem.css file when logging in to a new
> session and there was no need to flush the mid-tier cache.
>
> Christopher Strauss, Ph.D.
> Call Tracking Administration Manager
> University of North Texas Computing & IT Center
> http://itsm.unt.edu/
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG] On Behalf Of Jon Slaven
> Sent: Thursday, July 05, 2012 9:52 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields
> on INC form
>
> ** Hi Ali,
>
> Apologies for the late response, I was on vacation.
>
> You have to install the Stylish plugin for Firefox, and add that as a
> script (essentially Stylish allows you to add to the CSS for a site or
> page). Don't forget to change the domain to match your server/balancer's
> name.
>
> If you're looking for a system-wide fix, you'd have to edit the Remedy CSS
> file(s) directly on the mid-tier.
>
>
> Thanks,
> Jon
> _____________________________________________________
> Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
>
>
>
> From: ali_md <feru....@gmail.com>
> To: arslist@ARSLIST.ORG
> Date: 06/29/2012 10:35 AM
> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character
> Fields on INC form
> Sent by: "Action Request System discussion list(ARSList)" <
> arslist@ARSLIST.ORG>
>
>
>
>
> Jon
>
> Are you able to view the text beyond the visible text area (when you type
> in
> characters more than the visible text area) ?
>
> Also, in what file (or individual forms) did you make this change?
>
> Thanks
> Ali
>
>
> Jon Slaven wrote:
>>
>> I installed the Stylish plugin and added this as a script, seems to work
>
>> pretty well in the meantime.
>>
>> @-moz-document domain("remedy76.intranet.local") {
>> textarea.text,div.text,textarea.Editor{ overflow-x:hidden ! important; }
> }
>>
>> (Based on the workaround Tim posted earlier)
>>
>> That black screen is particularly jarring though...
>>
>> Thanks,
>> Jon
>> _____________________________________________________
>> Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
>>
>>
>>
>> From: Tommy Morris <tommy.mor...@pinebreeze.com>
>> To: arslist@ARSLIST.ORG
>> Date: 06/22/2012 03:46 PM
>> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character
>
>> Fields on INC form
>> Sent by: "Action Request System discussion list(ARSList)"
>> <arslist@ARSLIST.ORG>
>>
>>
>>
>> **
>> They probably have a disclaimer buried in the EULA concerning strobe
>> induced seizures.
>>
>> From: Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
>> Sent: Friday, June 22, 2012 2:36 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields
>
>> on INC form
>>
>> **
>> Thanks for the tip; we had to open an issue on this problem, and on the
>> violently BLACK screen that now appears behind any pop-up or dialog in
> the
>> mid-tier if using FFv13. That is #SW00432310 according to BMC. I
> wonder
>> if Mozilla can be held liable for epileptic seizures or optical
> migraines
>> induced by this new misbehavior?
>>
>> Christopher Strauss, Ph.D.
>> Call Tracking Administration Manager
>> University of North Texas Computing & IT Center
>> http://itsm.unt.edu/
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Timothy Powell
>> Sent: Monday, June 18, 2012 7:28 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields
>
>> on INC form
>>
>> **
>> We have a support ticket open on this as well. Our specialist tells me
>> it’s a CSS issue and how the CSS interacts with FFv13. Defect
> #SW00432406
>> logged for it.
>>
>> Another note.
>> Once you are able to successfully downgrade to FFv12, don’t forget to go
>
>> into your FF option menu (Tools/Options/Advanced/Update) and change the
>> Update option from automatic to Check and Notify Me or Never. If you
>> don’t, it will auto-update itself back to v13 in short order.
>>
>> For those of you that can’t downgrade to FFv12 due to company polices,
>> etc., there is a workaround* that will let you use FFv13. See attached.
>>
>> *No guarantees on the workaround and I cannot offer any more info on it.
>
>> This came from BMC and I have not played with it or tested it
> personally.
>>
>> Tim
>>
>> From: Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron
>> Sent: Friday, June 08, 2012 2:26 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields
>
>> on INC form
>>
>> **
>> Pardon my ignorance. I understand the issue being seen in the screenshot
>
>> that was provided and rolling back to 12 seems to be the right
>> work-around. I really appreciate the heads-up.
>>
>> The question I have is this. What should the browser do if “you enter
> data
>> that is one character longer than the data displayed in the field
> length”?
>> It seems like text fields have always either wrapped text or added
> scroll
>> bars when the data is larger than the field. Maybe I’m confusing text
>> fields with character fields?
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
>> Sent: Friday, June 08, 2012 11:09 AM
>> To: arslist@ARSLIST.ORG
>> Subject: RESOLVED: Scroll Bar randomly appearing in Character Fields on
>> INC form
>>
>> ** Thanks David - and you are 100% correct. Reverting to Firefox 12
>> completely resolved the issue.
>>
>> WARNING TO ALL - FIREFOX 13 Causes scroll bars to appear in char fields
>> when you enter data that is one character longer than the data displayed
>
>> in the field length.
>>
>> Thanks,
>>
>> Jase
>> On Fri, Jun 8, 2012 at 1:59 PM, David Durling <durl...@uga.edu> wrote:
>> **
>> I’m told FF 14 beta has the issue, too.
>>
>> David D.
>>
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
>> Sent: Friday, June 08, 2012 1:59 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Scroll Bar randomly appearing in Character Fields on INC
> form
>>
>> ** Hi David - EXACTLY! FF13 is causing the issue. I'm going to try to
>> download FF 12 during the interim and see if that helps.
>>
>> Thanks,
>>
>> Jase
>> On Fri, Jun 8, 2012 at 1:54 PM, David Durling <durl...@uga.edu> wrote:
>> **
>> Firefox 13.0 was recently released, and that’s where we’re seeing it
>> (image attached). Is that what you’re experiencing?
>>
>> We are on ARS 7.5 patch 007, and were going to try patch 008 to see if
> it
>> fixes it.
>>
>> David Durling
>> University of Georgia
>>
>>
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
>> Sent: Friday, June 08, 2012 1:48 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Scroll Bar randomly appearing in Character Fields on INC form
>>
>> ** Hello All,
>>
>> 7.6.04 SP2
>> Windows
>>
>> Today we are having a very strange issue that I've never seen before in
>> 7.6.04 SP2. Scroll Bars are appearing randomly in the 'Summary' field on
>
>> the Incident form... and in one other custom field we added on the INC
>> form.
>> The only trend I've noticed is that if you enter data in that field...
> as
>> soon as the data length exceeds the keystrokes DISPLAYED in the field,
> the
>> scroll bar appears. Ex. Summary is a 0 length char field in our
>> environment, but... 33 chars are displayed in the field unless you
> expend
>> the select box. When I add the 34th keystroke... BAM.. Scrollbar
>> appears.... has anyone else seen this? I am beyond perplexed. I've
> flushed
>> the web cache which seemed to help for a few mins, but then the issue
>> returns immediately.
>> We've made no changes to these forms in months and this just started
>> happening today. Thoughts? Ideas? Thanks in advance to all.
>>
>> Thanks,
>>
>> Jase
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>>
>>
> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>>
>>
>
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